IT Systems Engineer Senior or Lead

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Written by AI from the job title and company, not by Progressive Insurance, so some details may not match this job. The employer's own page has the real description.

Job Overview

As a Senior or Lead IT Systems Engineer at Progressive Insurance, you will play a pivotal role in the design, implementation, and maintenance of sophisticated IT infrastructures. The ideal candidate will leverage their expertise to ensure system reliability, scalability, and security while collaborating with cross-functional teams to fulfill business requirements. Your leadership will guide the engineering team toward achieving operational excellence and innovation, contributing to a proactive IT environment.

Job Responsibilities

• Design and implement advanced systems architecture in alignment with organizational goals.
• Oversee installation, configuration, and maintenance of servers and network equipment.
• Monitor system performance and troubleshoot issues to maintain high availability and reliability.
• Work closely with software development teams to integrate new systems and applications.
• Lead projects involving system upgrades or migrations with minimal disruption to business operations.
• Develop and enforce IT policies and procedures, ensuring compliance with industry standards.
• Mentor and guide junior engineers, providing training and knowledge sharing opportunities.
• Regularly assess new technologies and make recommendations to improve infrastructure agility and efficiency.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 7+ years of experience in IT systems engineering or related role.
• Strong understanding of network protocols, database management, and system administration.
• Excellent troubleshooting skills and the ability to work under pressure.
• Proficient in cloud technologies, such as AWS or Azure.
• Familiarity with DevOps practices and CI/CD pipelines.
• Strong leadership skills with experience managing projects and teams.
• Effective communication and presentation skills, with the ability to convey technical information to non-technical stakeholders.

Technologies & Tools

The Senior or Lead IT Systems Engineer will work with a variety of technologies and tools, including but not limited to cloud platforms such as AWS and Azure, virtualization software like VMware, and configuration management tools like Ansible and Puppet. Familiarity with monitoring tools (e.g., Nagios, Splunk) and scripting languages (Python, Bash) will also be essential for maintaining and enhancing the IT infrastructure.

Ideal Candidates

Ideal candidates for this position are highly analytical and have a proven record of successfully managing complex IT projects. They exhibit a strong sense of ownership and accountability, coupled with the ability to work collaboratively in a team-oriented environment. An eagerness to learn and adapt to emerging technologies is crucial, along with strong problem-solving capabilities and a customer-first approach that aligns technical solutions with business needs.