IT SYSTEMS ENGINEER | Zscaler Admin

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Job Overview

The IT Systems Engineer | Zscaler Admin at TEK NINJAS is primarily responsible for the design, implementation, and management of our cloud security solutions leveraging the Zscaler platform. This role involves ensuring the integrity and performance of our systems and networks, continuously optimizing and integrating security protocols that align with business needs. The ideal candidate will collaborate with cross-functional teams to enhance security measures while providing support and training where necessary to end-users and technical staff.

Job Responsibilities

• Design, implement, and manage Zscaler configurations to ensure optimal usage across the organization.
• Monitor network traffic and performance metrics to identify and address potential security threats.
• Collaborate with IT teams to develop and enforce security policies and procedures.
• Provide assistance and training to staff on the usage of Zscaler and related technologies.
• Conduct regular audits of security systems and incident response procedures.
• Maintain documentation for system configurations, policies, and procedures related to Zscaler administration.
• Stay updated with industry trends and security threats to ensure proactive measures are in place.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in an IT systems engineering role, with a focus on cloud security.
• Strong understanding and practical experience with Zscaler or similar cloud-based security solutions.
• Proficient in network protocols, firewalls, and security monitoring tools.
• Relevant certifications such as Zscaler Certified Cloud Administrator, CompTIA Security+, or equivalent.
• Excellent problem-solving skills and ability to work under pressure.
• Strong communication skills, both written and verbal, with the ability to present technical information clearly.

Technologies & Tools

The IT Systems Engineer | Zscaler Admin will work extensively with Zscaler Internet Access and Zscaler Private Access solutions, along with a variety of security management tools. Familiarity with tools such as Wireshark for network analysis, SIEM solutions for threat detection and management, and endpoint security software is also essential. Knowledge of cloud environments such as AWS or Azure may be beneficial for integration purposes.

Ideal Candidates

The ideal candidate for this position is detail-oriented with a proactive approach to problem-solving. They should possess strong analytical skills and a deep understanding of cloud security principles. Excellent interpersonal skills and the ability to effectively communicate technical information to non-technical personnel are crucial. Additionally, a continuous learner with the desire to keep pace with the fast-evolving landscape of cybersecurity threats and solutions will thrive in this dynamic environment.