Level III Site Reliability Engineer

Site Reliability Engineer III – OpenStack

Location: Reston, VA (Hybrid)

Duration: 6-Month Contract-to-Hire

Job Description

The ideal candidate will be responsible for building, managing, and maintaining an on-premises private cloud platform supporting mission-critical enterprise services.

The environment is centered around OpenStack and open-source technologies, including Jenkins, Ansible, and Git, running on Red Hat Enterprise Linux (RHEL).

This role requires strong hands-on experience with OpenStack administration, Linux systems, infrastructure automation, and production troubleshooting.

Responsibilities

• Build, operate, and maintain an on-premises OpenStack platform.
• Monitor infrastructure alerts and troubleshoot platform-related issues.
• Provide Tier 3 support for infrastructure and user-reported problems.
• Maintain platform stability, availability, and performance.
• Support vulnerability management, security compliance, and regular patching.
• Automate infrastructure administration using Ansible, Python, and Shell scripting.
• Document troubleshooting procedures, resolutions, and operational processes.
• Participate in an on-call rotation for production support.

Required Skills

• Hands-on experience configuring and administering OpenStack in a production environment.
• Strong experience with Linux system administration, preferably Red Hat Enterprise Linux (RHEL).
• Experience with Ansible, Python, and Shell scripting.
• Experience managing on-premises private cloud infrastructure.
• Understanding of high availability, networking protocols, and security best practices.
• Familiarity with GitHub, Jenkins, and Jira.
• Experience with infrastructure monitoring, troubleshooting, patching, and vulnerability remediation.

Qualifications

• Bachelor's degree in Computer Science or a related technical field, or equivalent experience.
• 5+ years of relevant IT infrastructure experience.
• Prior experience developing, operating, or administering OpenStack platforms in production environments.
• Strong communication, documentation, and problem-solving skills.