Loan Servicing Specialist

Center Street Lending is a leading lender for real estate development and residential investor loans, and servicing for builders, investors and brokers. Our clear communication and reliability ensure a seamless borrowing experience supporting long-term investment goals. This includes short term lending solutions for Fix & Flip, Ground Up Construction, and Bridge Loans. Center Street Lending provides expert guidance, fast approvals, speedy funding, and personalized in-house service that helps achieve significant returns on investor investments. We provide tailored financial solutions designed to meet the unique financial needs of real estate developers and residential investors. Founded in 2010, Center Street Lending has originated more than $8 billion in residential real estate loans across more than 40 states.

Center Street Lending is proud to be listed on the 2025 #Inc5000 list and featured in Scotsman Guide’s Top Lenders publication since 2023.

Website: www.centerstreetlending.com

Duties & Responsibilities

• This position will be responsible for the administrative duties of existing loans, including processing payments, generating, and posting payoffs
• Monitoring loan maturity dates and reaching out to customers as necessary
• A loan servicing specialist may also be responsible for initiating any necessary procedures for delinquent accounts. setting up or maintaining databases with loan records
• Perform a variety of clerical tasks (including data entry and updating loan files
• Prepare payoff statements and send to the customer
• Ensure all applicable loan documentation is uploaded to image repository system
• Handle loans that are complex in nature ensuring all documentation is complied with
• Answer questions pertaining to all areas of loan servicing including payment research, loan maturity, payoff amounts, cross collateralization agreements, etc.
• This position is responsible for maintaining and updating critical loan data within the servicing system
• Respond to phone calls/emails regarding questions on loan payment/transfer letters
• Maintain high levels of customer service at all times

Qualifications:

• Knowledgeable in Mortgage Terms- Promissory note, Deed of Trust, Appraisal – Preferred
• Proficient in Word, Excel, and all Microsoft products
• Customer oriented, able to contact customers and provide excellent follow-up and excellent customer service
• Background in banking, mortgage, financial services & customer services – Required
• Highly organized, and comfortable using database systems and common office software programs

Education:

• H.S. Diploma required - additional education preferred

Compensation:

• Hourly $25.00 + Bonus is 10% of annual pay - paid out quarterly
• Onsite -Irvine, CA - M-F – 8AM - 5PM

Benefits:

• Paid time off
• Health insurance
• Dental insurance
• Vision
• 401k plan
• Company Events
• Great Team Culture!