Manager, Solutions Engineering - Commercial - NYC

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Written by AI from the job title and company, not by Wiz, so some details may not match this job. The employer's own page has the real description.

Overview

The Manager, Solutions Engineering - Commercial at Wiz will play a crucial role in guiding the sales engineering team while functioning as the technical liaison between the company and its customers. The individual in this position will be responsible for understanding customer needs, providing technical expertise, and collaborating with product development teams to enhance solution offerings. The manager will lead initiatives aimed at driving customer satisfaction, ensuring the successful implementation of solutions, and promoting sustainable business growth. This role combines leadership, technical acumen, and strategic thinking to enable the team to deliver exceptional results in a fast-paced environment.

Job Responsibilities

• Lead and manage the Solutions Engineering team to effectively support the sales process, ensuring alignment with business objectives.
• Collaborate with sales and product management to define and refine technical solutions for commercial clients.
• Conduct presentations and demonstrations to showcase Wiz's products and their capabilities to prospective clients.
• Act as an expert resource for complex technical inquiries and actively participate in the development of proposal strategies.
• Oversee the design and implementation of customer-specific solutions, ensuring they meet client requirements and industry standards.
• Develop and maintain strong relationships with key stakeholders, including clients, partners, and internal teams.
• Monitor industry trends and competitive landscape to identify opportunities for innovation in service delivery and product development.
• Assist in recruitment, training, and professional development of Solutions Engineering team members.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degrees preferred.
• Minimum of 5 years of experience in a solutions engineering or technical support role, with at least 2 years in a management capacity.
• Strong understanding of cloud-based solutions, cybersecurity, and DevSecOps concepts.
• Proven experience in leading technical teams and driving results in complex sales environments.
• Excellent verbal and written communication skills, with the ability to articulate technical concepts to non-technical stakeholders.
• Proficient in utilizing sales tools and CRM systems (e.g., Salesforce).
• Demonstrated analytical and problem-solving abilities, with a focus on customer satisfaction.

Technologies & Tools

The Manager, Solutions Engineering will utilize a range of technologies and tools to effectively lead the team and engage with clients. Key tools include customer relationship management software such as Salesforce for tracking sales pipelines and performance analytics, cloud-based platforms for deployment and integration of solutions, and various collaboration tools such as Slack and Microsoft Teams for internal communication. Additionally, proficiency in project management software will be required to oversee team deliverables and timelines.

Ideal Candidates

The ideal candidate for this position will possess strong leadership capabilities, characterized by a proactive approach to fostering team engagement and motivation. They should demonstrate exceptional interpersonal skills and the ability to build lasting relationships with clients and stakeholders. Candidates must exhibit a passion for technology and problem-solving, coupled with a keen strategic mindset that allows for innovative thinking in developing customizable solutions. A results-oriented individual who thrives under pressure and encourages a collaborative environment will excel in this role.