Market Operations & Community Engagement Manager

Market Operations & Community Engagement Manager

MEMPHIS FARMERS MARKET  |  OFFICIAL JOB DESCRIPTION

Downtown Memphis, Tennessee  •  Year-round W-2, at-will employment  •  $48,000 annual gross compensation  •  Reports to Board President on behalf of the Board

Every Saturday, Memphis Farmers Market brings together local farmers, food producers, artisans, neighbors, and visitors. We seek a resourceful, organized community leader to oversee market operations, cultivate partnerships, and support long-term sustainability.

• Lead Saturday setup, operations, customer experience, and closing; coordinate facilities, equipment, supplies, repairs, permits, and insurance.
• Apply Board-approved policies and safety procedures; promptly escalate significant concerns.
• Coordinate live music, demonstrations, community programming, SNAP/EBT tokens, and Double Greens program administration.

• Maintain vendor applications and documentation in Manage My Market, including licenses, certifications, and insurance.
• Communicate weekly with vendors; prepare stall assignments and maps; partner with Vendor Committee on selection and onboarding.
• Coordinate required farm visits and enforce market standards consistently.

• Recruit, orient, schedule, and support volunteers for markets and events; send weekly volunteer communications.

• Reconcile cash, Square transactions, stall fees, and token reimbursements; prepare deposits and track outstanding balances.
• Coordinate authorized payments and financial reports with Finance Director and Accountant; follow approved financial controls and spending limits.
• Review service costs, maintain inventories and organized records.

• Coordinate weekly newsletter, website and social updates, inbox responses, and press requests with Board oversight.
• Build relationships with community groups and partners to expand engagement.

• Assist Board with grants, sponsors, and fundraising events, including one major annual initiative targeting $10,000+ and smaller market-day opportunities.
• Support sponsor deliverables and recommend improvements to market sustainability.

• Attend Board meetings, present operational and financial updates, raise risks, and execute approved priorities.

• Experience in operations, events, nonprofit administration, hospitality, or community programming; strong organization and communication.
• Comfort with financial records, Google Workspace, social media, and learning digital tools; vendor and volunteer coordination skills.
• Commitment to local food, inclusion, community service, and independent problem-solving.
• Availability for Saturday markets and occasional evenings; ability to lift and move up to 40 pounds with or without reasonable accommodation.
• Preferred: Memphis/Mid-South familiarity; SNAP/EBT, Manage My Market, Square, Canva, fundraising, or farmers-market experience.

Annual gross wages: $48,000, paid through regular W-2 payroll with required deductions. Workload is seasonal: approximately 40 hours weekly April–October, including Saturday on-site coverage approximately 6:30 a.m.–1:30 p.m.; winter/holiday market coverage approximately 8:00 a.m.–1:30 p.m. Weekday work includes planning, vendor coordination, administration, and fundraising. 

Employment is at will. A 90-day introductory review and comprehensive six-month review are planned, followed by annual performance and compensation reviews; reviews do not guarantee continued employment. Vacation, sick leave, and other benefits are governed by MFM written policies and applicable law. Seasonal leave scheduling must protect Saturday market coverage.

Email a resume and brief cover letter to [email protected] with subject “Market Operations & Community Engagement Manager Application.” Applications reviewed on a rolling basis; start date by mutual agreement. MFM is committed to equal employment opportunity.