Platform Operations Engineer

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Written by AI from the job title and company, not by SAIC, so some details may not match this job. The employer's own page has the real description.

Overview

The Platform Operations Engineer at SAIC is responsible for ensuring the seamless operation and optimization of critical platform systems and services. This role involves monitoring system performance, troubleshooting issues, and implementing solutions to enhance operational efficiency. The engineer will collaborate with cross-functional teams to drive process improvements and ensure high availability and reliability of the platform, thereby supporting the overall strategic goals of the organization.

Job Responsibilities

• Monitor and maintain platform systems to ensure optimal performance and uptime.
• Troubleshoot and resolve operational issues in a timely manner, utilizing problem-solving skills to determine root causes.
• Collaborate with development and engineering teams to implement new features and functionalities.
• Conduct regular system audits and health checks to maintain compliance with best practices.
• Develop and document standard operating procedures for platform operations and support.
• Analyze system performance metrics and prepare reports to inform decision-making.
• Provide on-call support as needed to address critical incidents and service disruptions.
• Participate in project planning and execution to facilitate new deployments and upgrades.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in a similar role within platform operations or systems administration.
• Proficiency in cloud technologies (e.g., AWS, Azure, or Google Cloud Platform).
• Strong knowledge of operating systems, network protocols, and web technologies.
• Experience with automation and configuration management tools (e.g., Ansible, Puppet, Chef).
• Familiarity with monitoring tools and performance tuning practices.
• Excellent communication skills and ability to work collaboratively in a team environment.
• Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator) are a plus.

Technologies & Tools

In this position, the Platform Operations Engineer will work with a variety of technologies and tools. These include cloud platforms such as AWS, Azure, and Google Cloud, along with automation and configuration management tools like Ansible and Terraform. The engineer will utilize monitoring solutions, such as Splunk and Nagios, to analyze system performance, along with scripting languages like Python or Bash for task automation and systems integration.

Ideal Candidates

The ideal candidate for the Platform Operations Engineer position will possess strong analytical skills and a proactive approach to problem-solving. Successful individuals will demonstrate a commitment to continuous improvement, showing initiative in enhancing operations and driving efficiency. Excellent communication and interpersonal skills are essential, as the engineer will collaborate with various teams and stakeholders. Furthermore, a willingness to learn and adapt to new technologies and processes will be key attributes for achieving success in this dynamic role.