Principal Active Directory Site Reliability Engineer

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Overview

The Principal Active Directory Site Reliability Engineer at Microsoft will play a critical role in ensuring the reliability, performance, and scalability of our Active Directory services. This position entails a combination of both operational excellence and technical innovation, focusing on designing and implementing solutions that enhance availability and streamline admin operations. The successful candidate will lead critical incident management while collaborating with cross-functional teams to drive enhancements in service delivery and infrastructure management.

Job Responsibilities

• Design, implement, and maintain Active Directory infrastructure to achieve high availability and performance.
• Lead and mentor a team of engineers focusing on incident response and problem resolution in relation to Active Directory services.
• Develop and execute automated processes for provisioning and managing Active Directory resources.
• Collaborate with Product and Service Engineering teams to optimize the Active Directory service offerings.
• Continually assess and improve monitoring capabilities to enhance proactive response to system issues.
• Participate in root cause analysis efforts to drive incident prevention and improvement actions.
• Establish SLAs and ensure adherence through service reporting and performance measurement.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field; Master’s degree preferred.
• A minimum of 8 years of experience in IT operations or systems engineering, with a focus on Active Directory.
• Extensive knowledge of Active Directory architecture, domain controller configuration, and group policy management.
• Proven experience in troubleshooting complex issues in a multi-site Active Directory environment.
• Strong scripting skills in PowerShell or similar automation tools.
• Demonstrated ability to lead engineering initiatives and provide mentoring to junior engineers.
• Familiarity with cloud-based identity solutions and directory services integration.

Technologies & Tools

In this role, the Principal Active Directory Site Reliability Engineer will engage with a wide range of technologies and tools, including but not limited to Microsoft Active Directory, Azure Active Directory, PowerShell scripting for automation, monitoring solutions like System Center Operations Manager (SCOM), and various incident management platforms. Additional technologies may include cloud infrastructure solutions like Azure or AWS for hybrid environments.

Ideal Candidates

The ideal candidate for this position will be a proactive problem solver with a strong background in systems engineering and a passion for operational excellence. They should possess excellent communication and leadership skills, enabling them to work effectively across teams and to advocate for best practices. Successful candidates will demonstrate a commitment to continuous learning and improvement, along with the ability to adapt to evolving technologies and business needs in a fast-paced environment.