Professional Services SRE and NOC Engineer - 100% Remote

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Written by AI from the job title and company, not by Arista Networks, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Professional Services Site Reliability Engineer (SRE) and Network Operations Center (NOC) Engineer at Arista Networks is responsible for ensuring the reliability, performance, and availability of our systems and services. This role includes monitoring system metrics, responding to incidents, and participating in root cause analysis to drive continuous improvement. The successful candidate will collaborate with cross-functional teams, providing valuable insights and support while driving best practices in infrastructure reliability and operational efficiency in a fully remote environment.

Job Responsibilities

• Monitor system performance and reliability metrics, initiating proactive measures based on identified trends.
• Respond to incidents, diagnosing issues and implementing corrective actions in a timely manner.
• Collaborate with engineering teams to enhance service reliability through automation and best practices.
• Participate in post-incident reviews to identify root causes and outline actionable improvement plans.
• Design, implement, and maintain monitoring and alerting systems to provide real-time visibility into system health.
• Develop engineering solutions to drive operational efficiencies and reduce manual processes.
• Create detailed documentation for processes, runbooks, and system architectures.
• Engage with customers to understand their operational needs and ensure alignment with our service offerings.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in SRE, NOC, or related fields.
• Proficiency in scripting languages such as Python, Bash, or similar.
• Experience with cloud platforms such as AWS, Google Cloud, or Azure.
• Familiarity with container orchestration tools such as Kubernetes or Docker.
• Strong analytical skills with the ability to troubleshoot complex systems.
• Excellent communication skills and a team-oriented mindset.
• Hands-on experience with monitoring tools such as Prometheus, Grafana, or similar.

Technologies & Tools

The Professional Services SRE and NOC Engineer will utilize a variety of technologies and tools, including but not limited to cloud service providers (AWS, Google Cloud, Azure), containerization platforms (Docker, Kubernetes), monitoring solutions (Prometheus, Grafana), and scripting languages (Python, Bash). Knowledge of CI/CD pipelines and DevOps practices will also be advantageous in optimizing service delivery and operational efficiency.

Ideal Candidates

The ideal candidate for this position will possess a strong background in system reliability and network operations and exhibit a proactive approach to problem-solving. They should thrive in a fast-paced environment, demonstrating adaptability and the ability to manage multiple tasks effectively. A collaborative mindset is essential, as the role requires working closely with various teams and customers. In addition, candidates should be passionate about continuous learning and implementing innovative solutions to improve service reliability and performance.