Sales Support / Customer Service Representative

About this kind of role

What a Sales Support / Customer Service Representative usually does. The employer's own details are in the listing.

Typically does: Provides administrative and sales support to a sales team, often handling tasks like preparing proposals, processing orders, and maintaining customer records. Responds to customer inquiries and resolves issues via phone, email, or chat, ensuring a positive customer experience. May also assist with lead generation and qualification, and contribute to sales reporting and analysis. Collaborates closely with sales representatives to facilitate the sales process and achieve sales targets.

Tools and skills: Proficiency in CRM software (such as Salesforce or HubSpot), Microsoft Office Suite, and strong communication, problem-solving, and organizational skills are generally required.

Good fit for: Individuals who are detail-oriented, enjoy working in a fast-paced environment, and possess excellent interpersonal skills often thrive in this role.