Senior Director, Infrastructure Engineering

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Overview

The Senior Director of Infrastructure Engineering at Toast will be responsible for driving the strategic direction and operational excellence of all infrastructure engineering initiatives. This key leadership position involves overseeing the development and deployment of robust infrastructure solutions that support our scalable and reliable technology platform. The Senior Director will collaborate closely with cross-functional teams to ensure alignment with business objectives, manage key performance indicators, and lead a diverse team of engineering professionals to innovate and enhance our infrastructure capabilities.

Job Responsibilities

• Lead and manage the infrastructure engineering team, providing mentorship and fostering a culture of innovation.
• Define and execute the infrastructure engineering strategy to support company goals and objectives.
• Oversee the design, implementation, and maintenance of resilient infrastructure systems.
• Ensure the reliability and scalability of services through effective performance monitoring and optimization.
• Establish and enforce best practices for infrastructure automation, deployment, and security.
• Collaborate with product and engineering teams to deliver reliable solutions that enhance user experiences.
• Manage budgets and resources for infrastructure projects, ensuring optimal allocation of personnel and technology.
• Stay abreast of industry trends and emerging technologies to guide infrastructure advancements.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field; Master’s degree preferred.
• A minimum of 10 years of experience in infrastructure engineering, with at least 5 years in a leadership role.
• Proven experience in managing large-scale infrastructure and operations.
• Expertise in cloud technologies such as AWS, Google Cloud Platform, or Azure.
• Strong understanding of networking, storage, and virtualization technologies.
• Ability to lead cross-functional teams and effectively communicate technical concepts to non-technical stakeholders.
• Demonstrated experience in implementing DevOps practices and infrastructure automation (e.g. CI/CD pipelines).
• Exceptional analytical, problem-solving, and project management skills.

Technologies & Tools

The Senior Director of Infrastructure Engineering will work with a variety of technologies and tools, including cloud platforms (AWS, GCP, Azure), orchestration tools (Kubernetes, Docker), configuration management tools (Ansible, Chef, Puppet), monitoring solutions (Prometheus, Grafana), and infrastructure as code frameworks (Terraform, CloudFormation). Familiarity with scripting languages such as Python or Bash will also be beneficial for automation tasks.

Ideal Candidates

Ideal candidates for this position are strategic thinkers with a robust technical background and an exceptional ability to lead diverse engineering teams. They possess strong interpersonal skills, enabling them to communicate effectively across all organizational levels. Successful candidates are highly motivated individuals who thrive in fast-paced environments, are adept at managing complex projects, and demonstrate a commitment to continuous improvement and innovation within infrastructure engineering.