Senior Infrastructure Engineer - Compute

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Job Overview

The Senior Infrastructure Engineer - Compute at Five9 will be responsible for the design, implementation, and maintenance of scalable and high-availability compute infrastructure. This role involves collaborating with various teams to optimize and enhance our cloud and on-premises infrastructure. The successful candidate will leverage their expertise to ensure that systems are robustly configured and performance is continuously monitored, aligning IT frameworks with business objectives. Further responsibilities include troubleshooting, automation, and documentation to streamline processes and enhance operational efficiency.

Job Responsibilities

• Design and implement compute solutions that are scalable and efficient, ensuring high availability and performance.
• Manage and optimize virtualization environments using industry-standard technologies.
• Collaborate with DevOps and development teams to support CI/CD processes and automate deployments.
• Monitor system performance, diagnose issues, and apply necessary fixes promptly.
• Develop documentation for infrastructure components and operational procedures.
• Evaluate and recommend new technologies to improve capabilities and efficiencies.
• Implement security best practices to protect compute resources against vulnerabilities.
• Provide technical support and training to junior engineers and staff as needed.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum of 5 years of experience in infrastructure engineering or related role.
• Strong knowledge of virtualization technologies (e.g., VMware, Hyper-V).
• Experience with public cloud platforms (e.g., AWS, Azure, Google Cloud).
• Proficiency in automation tools and scripting (e.g., Python, PowerShell, Ansible).
• Solid understanding of networking principles and security best practices.
• Excellent problem-solving skills and the ability to work in a fast-paced environment.
• Strong communication skills with the ability to collaborate across teams.

Technologies & Tools

The Senior Infrastructure Engineer will work with a wide range of technologies and tools including but not limited to VMware, AWS, Microsoft Azure, Docker, Kubernetes, Ansible, Terraform, and various monitoring solutions. Familiarity with CI/CD tools and practices is also essential, as well as experience with network management tools and security frameworks.

Ideal Candidates

The ideal candidates for this position are proactive and adaptable professionals who possess a deep understanding of infrastructure technologies and have a passion for continuous improvement. They should exhibit strong analytical skills, with a keen ability to troubleshoot complex systems and think critically about solutions. A collaborative mindset and excellent communication abilities are essential, as the role requires seamless coordination with different teams. Candidates should also demonstrate a commitment to staying updated with industry trends and emerging technologies.