Senior Network Support Engineer - Remote | WFH

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Written by AI from the job title and company, not by Get It Recruit - Hospitality, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Senior Network Support Engineer at Get It Recruit - Hospitality will be responsible for maintaining and enhancing the organization's network infrastructure to ensure optimal performance and security. This remote position requires an individual who has extensive experience in diagnosing and troubleshooting network issues, implementing network solutions, and working collaboratively with cross-functional teams to support the hospitality sector's unique challenges.

Job Responsibilities

• Monitor and analyze network performance to ensure reliability and availability.
• Diagnose and troubleshoot network issues, utilizing industry-standard tools and practices.
• Implement and maintain network security protocols, including firewalls and encryption technologies.
• Collaborate with IT and other departments to design and execute network upgrade projects.
• Prepare detailed reports on network performance and incidents, providing recommendations for improvements.
• Assist in the development and maintenance of documentation for network configurations and procedures.
• Provide training and support to junior network engineers and technical staff.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in network support or network engineering roles.
• Proven expertise in managing and troubleshooting LAN/WAN environments.
• Solid understanding of network protocols, including TCP/IP, DNS, DHCP, and VLANs.
• Experience with network management software and monitoring tools.
• Possession of certifications such as CCNP, CCIE, or similar is highly desirable.
• Strong analytical and problem-solving skills, with attention to detail.

Technologies & Tools

The Senior Network Support Engineer will work with a variety of technologies and tools, including Cisco and Juniper networking equipment, network monitoring software such as SolarWinds or PRTG, and security tools such as firewalls (e.g., Fortinet, Palo Alto). Familiarity with cloud networking services and solutions (e.g., AWS, Azure) is also essential for this role.

Ideal Candidates

Ideal candidates for the Senior Network Support Engineer position will possess strong technical acumen combined with excellent communication skills. They will be proactive, detail-oriented, and capable of working under pressure in a fast-paced environment. A collaborative mindset is essential, allowing for effective partnership with various teams and stakeholders. Candidates should also demonstrate a strong commitment to providing exceptional service and support while leveraging their extensive knowledge to contribute to the organization's overall success.