Senior Platform Operations Engineer - NBC Sports Next

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Written by AI from the job title and company, not by NBC Sports Next, so some details may not match this job. The employer's own page has the real description.

Overview

The Senior Platform Operations Engineer at NBC Sports Next will be responsible for optimizing and maintaining the performance of critical software applications and platform architecture used across NBC's sports programming. This role requires the individual to troubleshoot issues, implement improvements in system performance, and ensure high levels of uptime and availability. The ideal candidate will collaborate closely with development teams, operations, and other stakeholders to deliver a seamless user experience while adhering to best practices in platform operations and security.

Job Responsibilities

• Monitor and manage application performance, ensuring optimal user experiences across all platforms.
• Troubleshoot, diagnose, and resolve technical issues in a timely manner, minimizing impact to operations.
• Collaborate with software development teams to perform root cause analysis and implement corrective actions.
• Design, deploy, and maintain scalable infrastructure solutions, utilizing cloud services as necessary.
• Develop and maintain documentation for operational processes and procedures.
• Implement and maintain monitoring and alerting systems to proactively identify and resolve issues.
• Contribute to ongoing process improvements to enhance operational efficiencies and workflow.
• Assist in capacity planning and performance tuning for applications and infrastructure environments.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in platform or operations engineering, preferably in a high-traffic environment.
• Strong knowledge of cloud services (AWS, Azure, Google Cloud) and their operational management.
• Proficiency in scripting and automation tools (Python, Bash, Ansible, etc.).
• Experience with containerization technologies (Docker, Kubernetes).
• Deep understanding of web technologies and protocols (HTTP, REST, APIs).
• Experience with monitoring tools (New Relic, Datadog, Splunk, etc.).
• Excellent problem-solving skills and attention to detail.
• Strong communication skills to interface with cross-functional teams effectively.

Technologies & Tools

The Senior Platform Operations Engineer will be using a variety of technologies and tools, including cloud services such as AWS and Azure, container orchestration platforms like Kubernetes, CI/CD tools for deployment automation, as well as monitoring solutions such as Datadog and New Relic. Familiarity with scripting languages for automation, version control systems like Git, and various configuration management tools will also be essential for success in this role.

Ideal Candidates

The ideal candidate will possess a proactive mindset and a strong desire to drive improvements within system operations. They should demonstrate a blend of technical expertise and collaborative spirit, making them a pivotal member of the cross-functional teams they engage with. A commitment to continuous learning and adaptability in a fast-paced environment, along with the ability to thrive under pressure while meeting tight deadlines, will distinguish successful candidates in this role. Excellent communication skills and the ability to communicate complex technical concepts to non-technical stakeholders are also essential attributes.