Senior Site Reliability Engineer II, Infrastructure Metal

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Overview

The Senior Site Reliability Engineer II, Infrastructure Metal at Oscar Health will play a pivotal role in ensuring the stability, reliability, and performance of critical infrastructure components. This role involves collaborating across teams to implement scalable and reliable solutions while adopting a proactive approach to problem-solving. The ideal candidate will leverage their expertise in systems architecture, cloud technologies, and automation to maintain high operational standards, contributing to the overall mission of Oscar Health.

Job Responsibilities

• Design, implement, and manage scalable infrastructure solutions for production systems.
• Monitor system performance and reliability metrics, ensuring SLAs are met or exceeded.
• Automate operational processes and workflows to improve efficiency and reduce manual intervention.
• Conduct root cause analysis on incidents and implement preventative measures to avoid recurrence.
• Collaborate with engineering teams to integrate new software releases and features into production.
• Provide technical guidance and mentorship to junior engineers and team members.
• Participate in on-call rotation to respond to infrastructure incidents and outages.
• Create and maintain documentation for systems, processes, and workflows.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• A minimum of 5 years of experience in Site Reliability Engineering, DevOps, or related roles.
• Strong proficiency in Linux systems administration and troubleshooting.
• Experience with cloud infrastructure platforms such as AWS, Google Cloud Platform, or Azure.
• Proficiency in scripting and programming languages such as Python, Go, or Ruby.
• Hands-on experience with container orchestration tools like Kubernetes or Docker.
• Strong understanding of networking concepts and protocols.
• Excellent problem-solving skills and a proactive mindset.

Technologies & Tools

In this role, the Senior Site Reliability Engineer II will utilize a wide range of technologies and tools, including but not limited to cloud platforms like AWS and GCP, containerization technologies such as Docker and Kubernetes, configuration management tools like Terraform and Ansible, as well as monitoring tools like Prometheus and Grafana. Familiarity with CI/CD pipelines and version control systems, especially Git, will also be essential for successful integration into the development workflows.

Ideal Candidates

The ideal candidate for this position will be someone who possesses a balance of technical expertise and soft skills, demonstrating adaptability, effective communication, and teamwork abilities. A strong sense of ownership and accountability for their work, along with a commitment to continuous learning and improvement, will set them apart. Additionally, candidates should demonstrate a passion for enhancing system reliability and performance while maintaining a user-centered approach, ensuring that all engineering decisions align with organizational goals.