Senior Software Engineer - Problem Management Automation and Analytics (On-site) at Truist in Greensboro, NC

Job Description

About this kind of role

What a Senior Software Engineer - Problem Management Automation and Analytics (On-site) usually does. The employer's own details are in the listing.

Typically does: Designs, develops, and implements automated solutions to identify, diagnose, and resolve complex software and system problems. This role focuses on building tools and processes that proactively prevent issues and improve overall system stability. Responsibilities include analyzing large datasets to identify trends, root causes, and areas for improvement in problem management. Automation efforts often involve scripting and integrating with existing monitoring and incident management systems.

Tools and skills: Proficiency in programming languages like Python or Java, experience with scripting, data analysis tools (e.g., SQL, Splunk), and familiarity with cloud platforms and DevOps practices are generally required.

Good fit for: Individuals with strong analytical and problem-solving skills, a passion for automation, and a desire to improve system reliability are typically successful in this role.

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