Senior Technical Operations Engineer

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Written by AI from the job title and company, not by Oracle, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Senior Technical Operations Engineer at Oracle will play a pivotal role in managing and enhancing the operational systems that support our diverse range of cloud solutions. This position involves collaborating with cross-functional teams to ensure system stability and performance, diagnosing and resolving complex technical issues, and implementing best practices to streamline operations. The ideal candidate will possess a strong background in systems engineering, exceptional problem-solving abilities, and a commitment to maintaining the highest standards of service availability and reliability.

Job Responsibilities

• Manage the deployment, configuration, and monitoring of cloud infrastructure services.
• Identify performance bottlenecks and implement solutions to optimize system efficiency.
• Diagnose and resolve production issues in a timely manner, collaborating with development teams as needed.
• Develop and maintain operational documentation and escalation procedures.
• Automate repetitive operational tasks to enhance productivity and reduce manual errors.
• Provide expert-level technical support and mentorship to junior engineering staff.
• Participate in on-call rotation for incident response and support.
• Conduct root cause analysis on incidents to prevent recurrence.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in technical operations, systems engineering, or a related discipline.
• Strong proficiency with Linux/Unix and Windows operating systems.
• Experience with cloud technologies, preferably Oracle Cloud Infrastructure.
• Proficient in scripting languages such as Python, Bash, or Ruby.
• Knowledge of networking, firewalls, and load balancing concepts.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.

Technologies & Tools

The Senior Technical Operations Engineer role predominantly utilizes a variety of technologies and tools, including but not limited to Oracle Cloud Infrastructure, Linux/Unix server environments, containerization tools like Docker and Kubernetes, monitoring and logging tools such as Prometheus and ELK Stack, and automated deployment tools like Terraform and Jenkins. Familiarity with version control systems like Git is also essential for effective collaboration.

Ideal Candidates

Ideal candidates for the Senior Technical Operations Engineer position will exhibit strong technical expertise and a proactive approach to problem-solving in dynamic environments. They will possess a growth mindset and an eagerness to learn new technologies, with proven capabilities to work effectively as part of a team. Strong organizational skills, the ability to handle multiple priorities, and the commitment to maintaining high operational standards are essential qualities that will contribute to success in this role.