ServiceNow Senior Software Engineer - ITAM

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Written by AI from the job title and company, not by NewRocket, so some details may not match this job. The employer's own page has the real description.

Job Overview

The ServiceNow Senior Software Engineer - ITAM at NewRocket plays a pivotal role in enhancing and maintaining our IT asset management solutions. This position involves collaborating closely with cross-functional teams to design, develop, and implement comprehensive strategies that optimize the management of IT assets within the organization. The engineer will leverage their expertise in ServiceNow and ITAM principles to deliver high-quality solutions that drive operational efficiency and empower the IT department in achieving its goals.

Job Responsibilities

• Design, develop, and customize ServiceNow IT Asset Management (ITAM) applications to meet organizational needs.
• Collaborate with IT teams to define, gather, and convert business requirements into functional specifications.
• Implement best practices for asset lifecycle management and create automated workflows to improve efficiency.
• Perform system integrations, ensuring seamless connections with other enterprise systems.
• Troubleshoot and resolve technical issues related to ITAM functionalities and ServiceNow modules.
• Lead code reviews and technical discussions to mentor junior developers and promote knowledge sharing.
• Stay updated on ServiceNow releases, features, and capabilities to recommend enhancements for performance improvement.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in software development with a focus on ServiceNow ITAM.
• Strong proficiency in JavaScript, HTML, CSS, and ServiceNow Scripting.
• Knowledge of ITIL frameworks and asset management principles.
• Experience with ServiceNow modules, including ITAM and ITSM, is required.
• Familiarity with database management and SQL.
• Excellent problem-solving skills and ability to work collaboratively in a team environment.

Technologies & Tools

The role primarily utilizes ServiceNow as the core platform for IT Asset Management, alongside various programming languages including JavaScript, HTML, and CSS. Familiarity with database management tools, REST APIs, and integration platforms is also essential. Additionally, tools such as Git for version control and Agile project management applications may be employed to streamline development processes.

Ideal Candidates

The ideal candidate for the ServiceNow Senior Software Engineer - ITAM position at NewRocket embodies a blend of technical expertise and a proactive approach to problem-solving. They should possess a strong analytical mindset, be detail-oriented, and exhibit excellent communication skills to effectively collaborate with diverse stakeholders. A passion for continuous learning and a commitment to delivering high-quality solutions will also contribute to their success within the team and the organization.