Site Reliability Engineer II..

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Overview

The Site Reliability Engineer II at Akamai Technologies is responsible for maintaining and improving the reliability, availability, and performance of our systems and services. This role involves collaborating with software engineers to design and implement scalable infrastructure and to create automated solutions to recurring issues. The incumbent will focus on system diagnostics and improvements, proactively identifying areas of risk while ensuring optimal operational procedures are in place to enhance system reliability and minimize downtime.

Job Responsibilities

• Design, develop, and implement monitoring solutions to ensure the reliability and availability of services.
• Collaborate with development teams to identify and resolve performance bottlenecks in the application stack.
• Provide operational support, including incident response and troubleshooting for production systems.
• Develop and maintain automation tools to enhance service delivery and operational efficiency.
• Assist in capacity planning and scaling activities based on changing customer needs and business demands.
• Conduct post-incident reviews and contribute to the continuous improvement of operations processes.
• Participate in on-call rotation and emergency response activities as required.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Minimum of 2 years of experience in a Site Reliability Engineer, DevOps, or similar role.
• Proficiency in programming or scripting languages such as Python, Go, or Ruby.
• Hands-on experience with container orchestration technologies like Kubernetes or Docker.
• Familiarity with cloud service providers (e.g., AWS, Azure, GCP) and infrastructure as code tools (e.g., Terraform, Ansible).
• Strong understanding of networking protocols and web application architecture.
• Excellent analytical and problem-solving skills, with a focus on attention to detail.

Technologies & Tools

The Site Reliability Engineer II at Akamai Technologies will work with a variety of cutting-edge technologies and tools, including but not limited to cloud platforms like AWS and Azure, containerization using Docker, orchestration with Kubernetes, and automation tools like Terraform and Ansible. Familiarity with monitoring and logging tools such as Prometheus, Grafana, and ELK Stack will be essential to ensure robust and efficient system performance and reliability.

Ideal Candidates

The ideal candidate for this position will possess a strong background in software engineering and systems administration, combined with a passion for automation and operational excellence. They should demonstrate effective communication skills, enabling them to collaborate across teams smoothly. A proactive mindset, with a good balance of analytical thinking and creativity, will make the candidate excel in identifying issues and implementing innovative solutions. Additionally, an eagerness to learn and adapt to new technologies and methodologies will be crucial in a fast-paced environment.