Site Reliability Engineer II - Observability - Remote

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Overview

The Site Reliability Engineer II - Observability at Akamai Technologies is responsible for enhancing the reliability and performance of Akamai's infrastructure and applications. In this role, you will collaborate with development teams to design and implement observability solutions, ensuring system performance and availability align with best practices. You will analyze system behavior, diagnose issues, and improve monitoring processes to build robust and resilient services that can withstand operational challenges.

Job Responsibilities

• Design and implement observability solutions to monitor system performance and reliability.
• Collaborate with cross-functional teams to set up logging, monitoring, and alerting mechanisms.
• Analyze performance metrics and logs to identify bottlenecks and systemic issues.
• Develop tools and frameworks to improve service reliability and increase operational efficiency.
• Participate in on-call rotations to respond to incidents and outages efficiently.
• Document best practices for observability and reliability improvements across teams.
• Participate in post-mortem incident reviews to ensure continuous improvement.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 2+ years of experience in site reliability engineering, DevOps, or similar roles.
• Proficiency in monitoring tools, such as Prometheus, Grafana, or ELK stack.
• Experience with cloud platforms (AWS, Azure, GCP) and container orchestration (Kubernetes, Docker).
• Strong programming skills in languages such as Python, Go, or Java.
• Familiarity with infrastructure as code (IaC) tools like Terraform or Ansible.
• Excellent problem-solving skills and a proactive approach to system monitoring.

Technologies & Tools

This position utilizes a variety of technologies and tools including, but not limited to, cloud services (AWS, Azure, GCP), monitoring and observability tools (Prometheus, Grafana, ELK Stack), configuration management tools (Ansible, Chef), and container orchestration platforms (Kubernetes, Docker). You will also work with scripting and programming languages such as Python and Go to enhance automation and toolsets.

Ideal Candidates

Ideal candidates for the Site Reliability Engineer II - Observability role should possess strong analytical skills with a detail-oriented mindset to effectively troubleshoot complex systems. A collaborative spirit is essential as you will work closely with various teams to implement solutions. Candidates should have a passion for reliability, continuous improvement, and the drive to innovate in operational processes. Excellent communication skills are necessary to articulate findings and recommendations clearly, making them effective contributors to the overall team dynamics.