Site Reliability Engineer II - Remote

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Job Overview

The Site Reliability Engineer II at Akamai Technologies will play a crucial role in ensuring the reliability and performance of our extensive web infrastructure. This position will involve collaboration with various teams to deploy and manage systems with a focus on enhancing automated processes and monitoring. The ideal candidate will leverage their knowledge of software engineering, systems administration, and incident response to deliver scalable solutions while maintaining a critical focus on customer satisfaction and operational excellence.

Job Responsibilities

• Design, implement, and maintain scalable and reliable systems that support the Akamai platform.
• Automate operational tasks and processes to improve efficiency and reduce manual intervention.
• Monitor and optimize systems for performance, reliability, and security, resolving incidents as they occur.
• Collaborate with development teams to ensure that our applications are built with reliability in mind.
• Participate in on-call rotations to address and resolve production incidents swiftly.
• Conduct root cause analysis and post-mortem meetings to understand operational challenges and prevent recurrence.
• Document processes and build knowledge bases to facilitate quick troubleshooting and operational excellence.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 3+ years of experience in site reliability engineering, system administration, or related roles.
• Proficiency in at least one programming language (Python, Go, Java, or Ruby).
• Strong understanding of Linux/Unix administration and networking concepts.
• Experience with cloud platforms (AWS, Azure, Google Cloud) and container orchestration technologies (Docker, Kubernetes).
• Familiarity with monitoring tools (Prometheus, Grafana, Nagios) and incident management processes.
• Excellent problem-solving skills and the ability to perform under pressure.
• Strong communication skills, both written and verbal, with a collaborative attitude.

Technologies & Tools

The Site Reliability Engineer II will be utilizing a variety of technologies and tools to perform their responsibilities effectively. This includes cloud services such as AWS and Google Cloud, containerization with Docker and Kubernetes, deployment and orchestration tools like Terraform, along with monitoring solutions such as Prometheus and Grafana. Familiarity with version control systems, particularly Git, and CI/CD pipelines will also be essential for efficient development and deployment processes.

Ideal Candidates

The ideal candidate for the Site Reliability Engineer II position will possess a proactive attitude and a passion for innovation and excellence. Candidates should demonstrate a strong analytical mindset, capable of troubleshooting complex system issues with systematic approaches. They should be team-oriented, open to feedback, and able to work collaboratively in a fast-paced environment. A continuous learning ethos and adaptability in the face of quickly evolving technologies and demands will also be important traits for success in this role.