Site Reliability Engineer II - Remote

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Written by AI from the job title and company, not by Akamai Technologies, so some details may not match this job. The employer's own page has the real description.

Overview

The Site Reliability Engineer II at Akamai Technologies is responsible for ensuring the reliability, performance, and scalability of services delivered to customers across our global infrastructure. The role involves closely collaborating with development teams to create and utilize service-level indicators to monitor system performance, proactively identify issues, and implement solutions. The ideal candidate will possess a strong foundation in system administration and software engineering, with a focus on automation and continuous improvement to optimize performance and reliability.

Job Responsibilities

• Design, implement, and maintain monitoring, alerting, and reporting systems to ensure optimal service availability.
• Collaborate with development teams to understand architecture and continuously improve system performance.
• Identify, troubleshoot, and resolve production issues, minimizing service downtime.
• Develop and execute load testing, performance tuning, and capacity planning to support growth.
• Automate operational tasks and processes using scripting and programming languages.
• Participate in on-call rotations to support production services and respond to incidents as necessary.
• Document system architecture, operational processes, and troubleshooting guides to enhance team knowledge.
• Advocate for and implement reliability best practices across teams and technologies.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• A minimum of 3 years of experience in a Site Reliability Engineer, DevOps, or similar role.
• Strong proficiency in at least one programming language (e.g., Python, Go, Ruby).
• Extensive experience with cloud computing services (e.g., AWS, Azure, GCP).
• Deep understanding of Linux/Unix operating systems and command-line tools.
• Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
• Proficiency in working with CI/CD pipelines and version control systems (e.g., Git).
• Familiarity with monitoring tools (e.g., Prometheus, Grafana, Nagios) and logging systems.
• Excellent problem-solving, analytical, and troubleshooting skills.

Technologies & Tools

The Site Reliability Engineer II position at Akamai Technologies involves the use of a variety of technologies and tools, including cloud platforms such as AWS and Azure, container orchestration with Kubernetes, automation and configuration management tools like Ansible or Terraform, and monitoring solutions like Prometheus and Grafana. Familiarity with version control software, particularly Git, as well as incident management platforms, is essential for managing service reliability and operational excellence.

Ideal Candidates

Ideal candidates for the Site Reliability Engineer II position are proactive, analytical thinkers who are passionate about ensuring system reliability and performance. They demonstrate exceptional troubleshooting skills and a persistent curiosity for understanding complex systems. A collaborative mindset and excellent communication skills are essential for effectively partnering with cross-functional teams. The ability to adapt in a fast-paced environment and embrace new technologies continually is crucial for achieving success in this role.