Site Reliability Engineer II - Remote - Remote

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Written by AI from the job title and company, not by Akamai Technologies, so some details may not match this job. The employer's own page has the real description.

Overview

The Site Reliability Engineer II at Akamai Technologies plays a critical role in ensuring the reliability, performance, and scalability of our systems. The individual in this position will be responsible for advanced operational support, performing system diagnostics, and collaborating with software engineers to enhance our infrastructure. This role requires a blend of strong technical expertise, problem-solving abilities, and a customer-centric approach to maintain optimal uptime and service quality across our platform.

Job Responsibilities

• Monitor and manage overall system health to ensure uptime and reliability.
• Identify, troubleshoot, and resolve incidents in a timely manner.
• Implement automation for system processes to improve efficiency and performance.
• Collaborate with engineering teams to integrate new services and applications into existing infrastructure.
• Develop and maintain documentation for system architectures and operational procedures.
• Participate in on-call rotations and provide steady support during critical incidents.
• Engage in capacity planning and performance tuning to optimize system resources.
• Utilize monitoring tools to detect issues proactively and apply effective solutions.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• At least 3 years of experience in Site Reliability Engineering, DevOps, or a similar role.
• Proficiency in scripting and programming languages such as Python, Go, or Ruby.
• Strong understanding of cloud computing technologies (AWS, Azure, or Google Cloud).
• Experience with containerization and orchestration tools like Docker and Kubernetes.
• Familiarity with CI/CD practices and related tools (e.g., Jenkins, GitLab).
• Solid knowledge of networking protocols and security fundamentals.
• Excellent analytical and troubleshooting skills with a proactive approach to problem-solving.

Technologies & Tools

The Site Reliability Engineer II will work with a variety of technologies and tools to maintain and optimize systems. This includes cloud platforms such as AWS and Azure, containerization tools like Docker, and orchestration frameworks such as Kubernetes. The role also employs monitoring solutions like Prometheus, logging frameworks such as ELK Stack, and configuration management tools like Ansible and Terraform to ensure smooth operations and robust service performance.

Ideal Candidates

The ideal candidate for the Site Reliability Engineer II position is someone who possesses a strong technical foundation combined with the ability to communicate effectively with diverse teams. They should demonstrate a commitment to continuous improvement, possess excellent attention to detail, and exhibit a proactive mindset towards system integrity. An affinity for collaborative work, coupled with a passion for leveraging technology to enhance reliability and performance, makes individuals stand out in this role.