Software Asset Management (SAM), Senior Program Manager

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Overview

The Senior Program Manager for Software Asset Management (SAM) at Energy Jobline will play a pivotal role in overseeing the organization’s software assets, ensuring compliance, optimization, and strategic alignment with business objectives. This individual will be responsible for developing, implementing, and managing policies and processes related to software licensing and asset management, while also collaborating with various departments to enhance operational efficiency. The role requires a strategic mindset, strong leadership capabilities, and expertise in managing software lifecycles to maximize value and mitigate risks associated with software usage.

Job Responsibilities

• Develop and maintain a comprehensive Software Asset Management (SAM) strategy that aligns with organizational goals.
• Oversee software acquisition, licensing, compliance, and optimization processes to ensure regulatory and contractual adherence.
• Lead cross-functional teams to assess software needs, evaluate vendor contracts, and manage relationships with software suppliers.
• Implement tools and processes for effective tracking, reporting, and management of software assets across the organization.
• Conduct regular audits and assessments to identify opportunities for cost savings and efficiency improvements within software usage.
• Provide training and awareness programs to staff regarding SAM policies and best practices to foster a culture of compliance.
• Analyze trends in software usage and provide recommendations for improvements in software deployment and lifecycle management.
• Prepare and present reports to senior management on software asset performance, risks, and compliance issues.

Qualifications

• Bachelor’s degree in Information Technology, Business Administration, or a related field; Master’s degree preferred.
• Minimum of 7 years of experience in Software Asset Management or a related role, with at least 3 years in a managerial position.
• Strong understanding of software licensing models, compliance requirements, and asset management frameworks.
• Proficiency with SAM tools and technologies, such as FlexNet Manager, ServiceNow, or equivalent software asset management solutions.
• Excellent analytical, organizational, and interpersonal skills with a proven ability to communicate effectively with diverse audiences.
• Certifications related to Software Asset Management (e.g., Certified Software Asset Manager - CSAM) are highly desirable.

Technologies & Tools

The Senior Program Manager will utilize a variety of technologies and software tools to achieve SAM objectives, including asset management systems such as FlexNet Manager and ServiceNow. Familiarity with Microsoft Excel for data analysis, as well as documentation tools like Confluence and project management platforms such as JIRA or Trello, will be crucial. Additionally, understanding cloud services and virtualization technologies will support the management of software assets across diverse platforms.

Ideal Candidates

Ideal candidates will possess strong leadership skills, be detail-oriented, and have the ability to think strategically while executing operational plans. They should have a proactive, collaborative mindset, ensuring effective communication with different stakeholders. A strong analytical ability is essential for identifying trends and optimizing software asset use, complemented by a commitment to compliance and best practices in software management. The ability to adapt to changing technologies and processes, while being an advocate for software efficiency, will contribute to the overall success of the team and organization.