Sr Lead Site Reliability Engineer - Network

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Overview

The Sr Lead Site Reliability Engineer - Network at Lumen Technologies will play a pivotal role in enhancing the reliability, availability, and performance of network services. This position entails collaborating with cross-functional teams to design, implement, and manage complex network systems while ensuring seamless operation and scalability. The individual will drive the optimization of network processes, troubleshoot issues proactively, and mentor junior engineers, ultimately contributing to the continuous improvement of our network infrastructure and service delivery.

Job Responsibilities

• Lead the design and implementation of scalable network solutions, ensuring high availability and minimal latency.
• Collaborate with development and operations teams to establish Service Level Objectives (SLOs) and Service Level Indicators (SLIs) for network services.
• Proactively monitor network performance, identifying bottlenecks and implementing necessary corrective actions.
• Automate operational tasks and processes to enhance efficiency and reduce manual intervention.
• Develop, maintain, and improve incident response protocols and playbooks for network-related issues.
• Provide technical guidance and mentorship to junior engineers while fostering a culture of collaboration and innovation.
• Engage in capacity planning and forecasting to ensure network capacity meets the demands of evolving business needs.
• Stay updated on emerging technologies and industry trends to ensure the network infrastructure remains robust and competitive.

Qualifications

• Bachelor's degree in Computer Science, Network Engineering, or a related field.
• Minimum of 5 years of experience in site reliability engineering, network engineering, or a related discipline.
• Strong understanding of network protocols, architectures, and design principles (e.g., TCP/IP, BGP, OSPF).
• Proficiency with scripting languages (e.g., Python, Bash) and automation tools (e.g., Ansible, Terraform).
• Experience with cloud service providers (e.g., AWS, Azure) and their network services.
• Knowledge of monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack).
• Exceptional problem-solving skills and the ability to work under pressure.
• Strong communication and collaboration skills, capable of working with diverse teams.

Technologies & Tools

The Sr Lead Site Reliability Engineer will utilize a variety of technologies and tools, including networking hardware and software (routers, switches, load balancers), cloud platforms such as AWS and Azure, monitoring solutions like Prometheus and Grafana, and configuration management tools like Ansible and Terraform. Familiarity with network simulation tools and security frameworks will also be advantageous in ensuring optimal network performance and security.

Ideal Candidates

Ideal candidates for this position will possess a strong technical foundation paired with excellent leadership skills. They will demonstrate a proactive, analytical approach towards problem-solving and exhibit an unwavering commitment to maintaining high standards of reliability within network systems. Furthermore, a collaborative mindset, adaptability to new technologies, and the ability to mentor and inspire teams will significantly contribute to their success in this role at Lumen Technologies.