Sr Site Reliability Engineer - Federal

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Job Overview

As a Senior Site Reliability Engineer (Sr. SRE) at Zscaler focusing on federal clients, you will play a crucial role in maintaining and enhancing the reliability, performance, and efficiency of our cloud services. You will collaborate closely with cross-functional teams to design and implement scalable infrastructure solutions while ensuring compliance with federal regulations. Your expertise will be pivotal in automating operational tasks, monitoring system health, and troubleshooting complex issues, thus supporting Zscaler's commitment to delivering unparalleled service to our clients.

Job Responsibilities

• Design, implement, and manage scalable cloud infrastructures to support federal customers.
• Develop and maintain automation scripts to improve operational efficiency and reliability.
• Monitor system performance, responding to alerts, diagnosing issues, and implementing rapid fixes.
• Collaborate with software engineering teams to ensure reliability and availability in application deployments.
• Implement and maintain compliance controls in alignment with federal regulations.
• Conduct post-incident reviews and maintain documentation related to system architecture and processes.
• Mentor junior engineers and contribute to team knowledge-sharing initiatives.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degree preferred.
• 5+ years of experience in site reliability engineering, DevOps, or a similar role.
• Strong proficiency in programming and scripting languages such as Python, Go, or Ruby.
• Extensive experience with cloud technologies (AWS, Azure, GCP) and Kubernetes.
• Familiarity with infrastructure-as-code (IaC) tools, such as Terraform or CloudFormation.
• Solid understanding of network architecture, security practices, and federal compliance standards.
• Excellent problem-solving skills and ability to work in a fast-paced, collaborative environment.

Technologies & Tools

In this role, you will utilize a variety of technologies and tools to ensure the performance and reliability of our systems. This includes cloud service platforms like AWS and Azure, container orchestration tools such as Kubernetes, configuration management tools like Ansible or Chef, as well as monitoring solutions such as Prometheus, Grafana, and ELK stack. Familiarity with version control systems, continuous integration/continuous deployment (CI/CD) pipelines, and security frameworks will also be essential for successful execution of duties.

Ideal Candidates

The ideal candidate for the Senior Site Reliability Engineer position at Zscaler is someone who demonstrates a strong blend of technical proficiency and collaborative spirit. They should possess exceptional analytical skills and a deep commitment to system reliability and efficiency. A successful SRE is proactive and detail-oriented, with a proven ability to manage multiple priorities and deadlines in a dynamic environment. A passion for continuous learning and improvement, alongside a dedication to providing exemplary service to federal clients, will further enhance their fit for this role.