Sr. Solutions Engineer, Manufacturing - Midwest

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Job Overview

The Sr. Solutions Engineer for Manufacturing at Splunk is responsible for driving technical engagement and delivering high-value solutions to our manufacturing clients in the Midwest area. This role requires a deep understanding of both Splunk technologies and manufacturing processes, allowing for the customization and optimization of our services. The engineer will work closely with both clients and internal teams to assess needs, demonstrate product capabilities, and ensure successful implementation of our solutions.

Job Responsibilities

• Engage with clients to understand their manufacturing challenges and identify opportunities for Splunk solutions.
• Provide technical expertise during client meetings and presentations.
• Develop tailored demonstrations that resonate with specific manufacturing needs.
• Collaborate with cross-functional teams, including sales, engineering, and product management, to design effective solutions.
• Assist in the implementation and customization of Splunk solutions within client environments.
• Provide training and support to clients to ensure optimal use of Splunk products.
• Proactively gather feedback from clients for continuous improvement of solutions and services.
• Stay informed on industry trends and best practices to provide thought leadership in the manufacturing domain.

Qualifications

• Bachelor’s degree in Engineering, Computer Science, or a related field.
• Minimum of 5 years of experience in a solutions engineering or technical consulting role, preferably within the manufacturing sector.
• Strong proficiency in Splunk software and its applications across manufacturing processes.
• Excellent problem-solving skills and the ability to understand complex client requirements.
• Exceptional communication and presentation skills, with a focus on stakeholder engagement.
• Experience with data analysis and visualization tools.
• Willingness to travel within the Midwest region as needed.

Technologies & Tools

The Sr. Solutions Engineer will extensively utilize a range of technologies and tools including Splunk Cloud and Splunk Enterprise, data integration tools, and software for monitoring and analytics. Familiarity with programming and scripting languages such as Python or JavaScript is advantageous, as well as experience with databases including SQL. Knowledge of manufacturing execution systems (MES) and enterprise resource planning (ERP) systems will also be beneficial.

Ideal Candidates

The ideal candidate for this position is a proactive problem-solver with a passion for technology and innovation in the manufacturing landscape. They should possess an analytical mindset, easily connecting technical solutions with business needs. Strong interpersonal skills and the ability to work collaboratively with diverse teams will be critical for success. The candidate should demonstrate a continuous learning approach, remaining adaptable to industry changes and advancements in technology.