Systems Administrator II

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Written by AI from the job title and company, not by MyMichigan Health, so some details may not match this job. The employer's own page has the real description.

Overview

The Systems Administrator II at MyMichigan Health plays a crucial role in maintaining and enhancing the organization’s IT infrastructure. This position is responsible for monitoring system performance, ensuring system security, troubleshooting technical issues, and implementing upgrades. The administrator will work collaboratively with other IT staff and departments to support a robust and efficient network, ensuring optimal service delivery across the organization. The ideal candidate will possess comprehensive knowledge of systems administration, a proactive approach to problem-solving, and a commitment to excellent customer service.

Job Responsibilities

• Manage and maintain servers, databases, and cloud-based solutions.
• Implement system and software upgrades as necessary, troubleshooting any issues that arise.
• Monitor system performance and security, proactively identifying and resolving potential issues.
• Provide technical support and training to end-users, ensuring seamless interaction with IT services.
• Document system configurations, changes, and troubleshooting steps.
• Support network infrastructure, including firewall management and VPN configurations.
• Assist in the development and implementation of IT policies and procedures.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in systems administration or a similar role.
• Strong understanding of server and network infrastructure.
• Proficiency in Windows and Linux server environments.
• Experience with virtualization technologies such as VMware or Hyper-V.
• Familiarity with database management systems, particularly SQL Server or Oracle.
• Certification in Microsoft, Cisco, or similar technologies is preferred.

Technologies & Tools

The Systems Administrator II will utilize a variety of technologies and tools to perform their tasks efficiently. Key technologies include Microsoft Windows Server, Linux distributions, VMware for virtualization, Active Directory for user management, and various network monitoring tools. The position also requires familiarity with cloud services such as Azure or AWS as well as backup solutions to ensure data integrity and continuity.

Ideal Candidates

Ideal candidates for the Systems Administrator II position are those who demonstrate strong analytical and problem-solving skills, coupled with effective communication abilities. They should have a proven track record of managing complex systems in a health care environment and be adept at handling multiple projects simultaneously. A customer-focused attitude, coupled with a collaborative spirit, will help them succeed in enhancing organizational efficiency and providing stellar IT support.