Systems Administrator II

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Written by AI from the job title and company, not by Sonic, so some details may not match this job. The employer's own page has the real description.

Job Overview

As a Systems Administrator II at Sonic, you will play a critical role in maintaining and optimizing our IT infrastructure. Your primary focus will be on the management, configuration, and support of systems that enable our business operations. This position requires a proactive approach to system monitoring and troubleshooting, alongside the capacity to implement improvements to enhance performance and security. The Systems Administrator II will collaborate with various teams to support end-user needs and ensure the stability and efficiency of our systems.

Job Responsibilities

• Manage and maintain servers, networks, and cloud services to ensure high availability and performance.
• Perform system backups and recovery processes while ensuring data integrity.
• Monitor system performance and troubleshoot issues as they arise.
• Install, configure, and upgrade software and hardware systems.
• Implement and manage security protocols to protect organizational data.
• Document system configurations, updates, and troubleshooting processes for future reference.
• Assist in planning and executing technology projects consistent with organizational goals.
• Provide technical support and guidance to end-users across departments.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum of 3 years of experience in system administration or related roles.
• Strong understanding of Windows and Linux server environments.
• Experience with virtualization technologies (such as VMware or Hyper-V).
• Proficiency in scripting languages (such as PowerShell or Bash) is a plus.
• Knowledge of network protocols and services, including TCP/IP, DNS, DHCP.
• Ability to analyze and resolve complex technical issues independently.
• Strong communication skills and the ability to work collaboratively with diverse teams.

Technologies & Tools

The Systems Administrator II will routinely utilize a variety of technologies and tools including but not limited to VMware for virtualization management, Active Directory for user and group management, SQL for database management, as well as various monitoring and ticketing systems. Familiarity with security tools and backup solutions also plays a significant part in daily operations.

Ideal Candidates

Ideal candidates for the Systems Administrator II position are detail-oriented and organized individuals who possess a keen analytical mindset. They should be adaptable, able to quickly assimilate new information, and demonstrate a commitment to continuous learning in the fast-evolving IT landscape. Strong interpersonal skills are essential, as effective communication with team members and end-users is crucial to resolving technical challenges and fostering collaboration across departments.