Systems Engineer II, Infrastructure (2nd Shift HI)

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Job Overview

The Systems Engineer II, Infrastructure (2nd Shift) at iT1 is responsible for managing and maintaining the organization’s IT infrastructure during the second shift, ensuring optimal performance and reliability across systems. This role will involve monitoring systems, resolving issues, collaborating with cross-functional teams, and implementing solutions to enhance the infrastructure environment. A successful candidate will bring a strong technical background, be adept at troubleshooting, and be proactive in their approach to system management and enhancement.

Job Responsibilities

• Monitor and maintain the health and performance of IT infrastructure systems, including servers, storage, and networks.
• Provide technical support for incident resolution, troubleshooting issues in a timely manner.
• Implement infrastructure changes and upgrades following best practices and established processes.
• Collaborate with other technical teams to ensure seamless integrations and efficient operations.
• Document system configurations, procedures, and troubleshooting steps for future reference.
• Perform routine system audits to identify potential issues and areas for improvement.
• Participate in on-call rotations as needed to provide support outside of normal business hours.
• Assist in capacity planning and monitoring resource utilization.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of 3 years of experience in a systems engineering or infrastructure support role.
• Strong understanding of operating systems (Windows, Linux) and networking concepts.
• Experience with virtualization technologies (e.g., VMware, Hyper-V).
• Proficiency in scripting languages (e.g., PowerShell, Bash) for automation purposes.
• Knowledge of cloud computing platforms (e.g., AWS, Azure) is an asset.
• Strong problem-solving abilities and attention to detail.
• Excellent communication skills and the ability to work collaboratively in a team environment.

Technologies & Tools

The Systems Engineer II will work with a variety of technologies and tools essential for effective infrastructure management. These include but are not limited to virtualization platforms such as VMware and Hyper-V, networking tools, configuration management software, monitoring solutions, and various scripting languages for automation tasks. Familiarity with cloud technologies and security tools will also be beneficial in performing this role effectively.

Ideal Candidates

The ideal candidate for the Systems Engineer II position at iT1 will possess a blend of technical expertise, problem-solving skills, and a proactive attitude towards system management. Candidates should have a strong inclination towards teamwork, demonstrated ability to work effectively under pressure, and a commitment to continuous improvement and learning new technologies. A passion for problem-solving and innovation in the IT landscape will greatly contribute to the candidate's success in this role.