Systems Engineer - Open Systems (Infrastructure)

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Job Overview

The Systems Engineer - Open Systems (Infrastructure) at Acuity Insurance will play a pivotal role in the design, implementation, and management of our open systems infrastructure. This position involves collaborating with cross-functional teams to optimize system architecture, enhance performance, and ensure robust security measures. The ideal candidate will engage in troubleshooting complex systems, conducting necessary upgrades, and effectively documenting technical processes. Ultimately, their contributions will ensure that our infrastructure remains reliable, scalable, and aligned with the company’s strategic technology goals.

Job Responsibilities

• Design and implement open systems infrastructure solutions to meet organizational needs.
• Monitor and maintain system performance and availability using appropriate tools.
• Troubleshoot and resolve server and network issues in a timely manner.
• Create and manage documentation related to system configurations, processes, and procedures.
• Collaborate with development and operations teams to ensure seamless integration of systems.
• Conduct regular security assessments and implement necessary updates to protect against vulnerabilities.
• Evaluate and recommend new technologies and tools to improve system efficiency.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• A minimum of 3 years of experience in systems engineering or infrastructure management.
• Strong knowledge of open systems architecture, protocols, and security practices.
• Proficiency in scripting and automation tools (e.g., Python, Bash).
• Experience with cloud services and virtualization technologies.
• Excellent problem-solving skills with the ability to analyze complex situations.
• Strong communication and collaboration skills.

Technologies & Tools

The Systems Engineer will work with a variety of technologies and tools including but not limited to Linux and Windows server environments, virtualization platforms such as VMware and Hyper-V, cloud services including AWS and Azure, network monitoring and security tools, as well as scripting and automation frameworks. Familiarity with CI/CD pipelines and container orchestration tools like Docker and Kubernetes is also advantageous.

Ideal Candidates

Ideal candidates for the Systems Engineer position will possess strong analytical skills coupled with a proactive mindset for problem-solving. They should have a genuine passion for technology and an eagerness to continuously learn and adapt to emerging trends in the IT landscape. Excellent interpersonal skills are essential for effective collaboration with various teams, while an innate attention to detail will ensure accurate system configurations and documentation. A commitment to maintaining the integrity and security of our systems is paramount for success in this role.