Systems Reliability Engineer - 2:00pm-11:00pm EST (11:00am-8:00pm PST)

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Job Overview

The Systems Reliability Engineer (SRE) at MEMX is responsible for ensuring the reliability, availability, and performance of critical systems and infrastructure during the designated shift of 2:00 PM to 11:00 PM EST (11:00 AM to 8:00 PM PST). The SRE will collaborate with cross-functional teams to proactively address system issues, enhance service uptime, and contribute to the development of robust automated solutions. This role is crucial in maintaining the operational excellence of MEMX's systems, allowing for seamless trading and financial operations.

Job Responsibilities

• Monitor system performance and reliability metrics, identifying issues before they affect availability.
• Respond promptly to incidents, troubleshooting systemic issues, and implementing corrective actions.
• Collaborate with development teams to design and implement scalable and highly available systems.
• Create and maintain documentation regarding system architecture, procedures, and incident responses.
• Develop and maintain automated solutions for recurring manual tasks to increase operational efficiency.
• Perform capacity planning and demand forecasting to ensure resources meet evolving needs.
• Conduct root cause analysis (RCA) for incidents and implement preventive measures to avoid recurrence.
• Participate in on-call rotations and support after-hours incident management as required.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in systems engineering, site reliability engineering, or a similar role.
• Strong knowledge of Linux/Unix server environments and scripting languages such as Python, Bash, or Ruby.
• Proficiency in monitoring tools (e.g., Prometheus, Grafana, Nagios) and incident management software.
• Familiarity with cloud services (AWS, Google Cloud, Azure) and containerization technologies (Docker, Kubernetes).
• Experience with configuration management and orchestration tools (e.g., Ansible, Puppet, Chef).
• Strong problem-solving skills, with an analytical mindset and attention to detail.
• Excellent communication skills, capable of collaborating effectively with technical and non-technical stakeholders.

Technologies & Tools

The Systems Reliability Engineer will utilize a variety of technologies and tools to fulfill their responsibilities, including but not limited to Linux operating systems, cloud platforms such as AWS or Azure, container orchestration tools like Kubernetes, and monitoring solutions like Prometheus and Grafana. Familiarity with configuration management tools (such as Ansible and Terraform) and incident management platforms will also be essential to ensure optimal system performance and reliability.

Ideal Candidates

The ideal candidates for this position will be proactive and analytical problem solvers who thrive in high-pressure environments. They should possess a strong commitment to improving system reliability and a passion for automation and efficiency. Strong interpersonal skills are essential for collaborating across multidisciplinary teams and communicating technical concepts clearly. An enthusiasm for continuous learning and adaptation to emerging technologies will further distinguish candidates who will excel in this SRE role at MEMX.