Systems Reliability Engineer – Connected Networks

This job was posted over 30 days ago, so it has most likely closed. See newer jobs like it.

Written by AI from the job title and company, not by Cisco, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Systems Reliability Engineer – Connected Networks at Cisco is responsible for ensuring the seamless performance and reliability of connected network systems. The role encompasses proactive monitoring, automated recovery processes, and the implementation of best practices to enhance system stability. The engineer will work collaboratively with cross-functional teams to diagnose and resolve issues, develop tools and processes for efficiency, and contribute to enhancing overall customer satisfaction through robust network solutions.

Job Responsibilities

• Design, implement, and maintain monitoring solutions for networked systems to ensure high availability.
• Develop and manage automated recovery processes to minimize downtime and service interruptions.
• Collaborate with software engineering teams to drive improvements in system design for reliability.
• Conduct root cause analysis of incidents and outages, and provide post-incident reviews.
• Implement best practices for system reliability and ensure adherence to these practices.
• Participate in on-call rotations to respond to production incidents effectively.
• Create documentation for system operations and maintenance procedures.
• Communicate effectively with stakeholders to report system status and reliability metrics.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in systems engineering, site reliability engineering, or related roles.
• Strong understanding of networking protocols and infrastructures (e.g., TCP/IP, DNS, HTTP).
• Experience with cloud services and virtualization technologies.
• Proficiency in scripting languages such as Python, Bash, or Ruby.
• Hands-on experience with monitoring tools (e.g., Prometheus, Grafana) and incident management systems.
• Excellent problem-solving skills and ability to work in fast-paced environments.
• Strong communication skills and experience interacting with technical stakeholders.

Technologies & Tools

The Systems Reliability Engineer will utilize a variety of technologies and tools, including but not limited to cloud services (such as AWS and Azure), container orchestration platforms (like Kubernetes), monitoring and alerting systems (Prometheus, Grafana), configuration management tools (Ansible, Puppet), and incident management tools (PagerDuty, JIRA). Familiarity with networking hardware and software also plays a crucial role in the successful execution of responsibilities in this position.

Ideal Candidates

The ideal candidate for the Systems Reliability Engineer position at Cisco is someone who possesses strong analytical thinking capabilities and has a passion for optimizing system performance. They should demonstrate a proactive mindset, capable of addressing potential issues before they arise. A collaborative spirit coupled with excellent communication skills is critical, as the role requires interaction with various teams. Furthermore, adaptability to rapidly changing environments and a continuous learning approach are essential qualities that an ideal candidate should embody.