Technical Operations Engineer

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Written by AI from the job title and company, not by Oracle, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Technical Operations Engineer at Oracle will play a crucial role in maintaining and enhancing the performance and reliability of our systems and services. This role involves troubleshooting technical issues, implementing solutions, and collaborating with various teams to optimize processes and workflows. The ideal candidate will leverage their technical expertise to ensure the seamless operation of Oracle's infrastructure and support our mission to deliver exceptional service to our customers.

Job Responsibilities

• Monitor and manage system performance, availability, and capacity to ensure optimal operations.
• Troubleshoot and resolve technical issues reported by users or detected through monitoring systems.
• Collaborate with cross-functional teams to deploy and upgrade software systems and applications.
• Document troubleshooting procedures, system configurations, and maintenance tasks.
• Implement preventive maintenance procedures to avoid service outages and disruptions.
• Assist in the development of operational policies and procedures to improve efficiency.
• Provide timely support for production issues and make recommendations for improvement.
• Participate in on-call rotations to offer after-hours support as needed.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in a technical operations or systems engineering role.
• Strong knowledge of Linux/Unix operating systems and scripting languages (e.g., Python, Bash).
• Experience with monitoring tools and performance management solutions.
• Understanding of networking concepts, cloud technologies, and database management systems.
• Excellent problem-solving and critical-thinking abilities.
• Strong communication and interpersonal skills to work effectively within a team.

Technologies & Tools

The Technical Operations Engineer position utilizes a variety of technologies and tools, including server management platforms, cloud service providers (such as Oracle Cloud), performance monitoring tools (like Grafana or Prometheus), and various scripting languages. Familiarity with database systems such as Oracle Database, as well as version control systems like Git, is also essential for the role. Staying up to date with emerging technologies and best practices in system operations will be crucial to the success of the position.

Ideal Candidates

Ideal candidates for the Technical Operations Engineer position at Oracle possess a strong technical foundation coupled with a passion for problem-solving and continuous improvement. They should be proactive in identifying potential issues and recommending effective solutions. A collaborative mindset and the ability to communicate complex technical concepts to non-technical stakeholders enhance their effectiveness in this role. Adaptability to changing technologies and environments is crucial, as is a commitment to providing high-quality support and service to both internal teams and external customers.