Technical Operations Engineer

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Written by AI from the job title and company, not by Oracle, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Technical Operations Engineer at Oracle is responsible for ensuring the seamless functioning of the company's technical infrastructure and services. This role involves monitoring, maintaining, and optimizing systems, resolving technical issues, and implementing improvements to enhance operational efficiency. The ideal candidate will work closely with various stakeholders to provide exceptional support and ensures that services meet client expectations while adhering to robust industry standards.

Job Responsibilities

• Monitor and troubleshoot system performance, ensuring optimal uptime and responsiveness.
• Implement and maintain system configurations and documentation, ensuring accuracy and completeness.
• Collaborate with engineering teams to address technical challenges and provide insights for system improvements.
• Respond to escalated technical issues and provide expert guidance to resolve complex problems.
• Conduct root cause analysis for incidents and develop preventive measures to reduce recurrence.
• Manage operational tasks including deployments, updates, and system health checks.
• Participate in on-call rotations to provide support for 24/7 operations.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years experience in technical operations, system administration, or related areas.
• Proficiency in scripting languages such as Python, Bash, or PowerShell.
• Strong understanding of networking concepts and protocols.
• Experience with monitoring and logging tools, such as Nagios, Splunk, or Prometheus.
• Familiarity with cloud technologies (e.g., AWS, Oracle Cloud Infrastructure, or Azure) is a plus.
• Excellent problem-solving skills and the ability to work under pressure.

Technologies & Tools

The Technical Operations Engineer will work with a variety of technologies and tools essential for system operations. This includes cloud platforms such as Oracle Cloud Infrastructure, virtualization technologies like VMware or Docker, as well as monitoring and diagnostics tools such as Nagios and Splunk. Familiarity with configuration management tools like Ansible or Puppet may also be advantageous. Knowledge of databases (e.g., Oracle Database, MySQL) and orchestration platforms can enhance the candidate's profile significantly.

Ideal Candidates

The ideal candidates for the Technical Operations Engineer position are proactive problem solvers who possess a strong technical acumen and a passion for optimization. They demonstrate excellent communication skills, allowing them to collaborate effectively with interdisciplinary teams. Flexibility and adaptability to evolving technologies and processes are crucial, along with a commitment to continuous improvement. A focus on customer satisfaction and a detail-oriented approach to troubleshooting will further enhance their effectiveness in this role.