Technical Operations Engineer

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Written by AI from the job title and company, not by Oracle, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Technical Operations Engineer at Oracle plays a pivotal role in ensuring the smooth operation and reliability of the company’s technical infrastructure. This position will involve monitoring, diagnosing, and resolving technical issues in various systems and applications, collaborating with cross-functional teams to improve operational efficiency, and implementing best practices in technical support and maintenance. The ideal candidate will possess a proactive approach to problem-solving and will be committed to facilitating seamless technical operations to maximize service uptime and performance.

Job Responsibilities

• Monitor system performance and ensure the availability of technical infrastructure.
• Diagnose and resolve system issues while providing technical support to internal teams and clients.
• Collaborate with software development and IT teams to implement changes and enhancements.
• Manage and deploy automated monitoring solutions to proactively identify potential issues.
• Document technical workflows and troubleshooting procedures for knowledge sharing.
• Participate in on-call support and maintain high-performance operational standards.
• Assist in capacity planning and performance tuning of systems and applications.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in a technical operations or IT support role.
• Strong understanding of system administration in Linux and/or Windows environments.
• Experience with cloud technologies, particularly Oracle Cloud infrastructure.
• Proficient in scripting languages such as Python, Bash, or PowerShell.
• Familiarity with monitoring and logging tools, such as Nagios, Splunk, or Prometheus.
• Excellent analytical and problem-solving skills with attention to detail.

Technologies & Tools

The Technical Operations Engineer will primarily work with a range of technologies and tools that enhance operational efficiency and reliability. This includes cloud-based platforms such as Oracle Cloud Infrastructure, containerization tools like Docker, and orchestration platforms such as Kubernetes. Additionally, the engineer will interface with automation and monitoring tools, employing scripting languages to develop workflows and manage infrastructure as code practices.

Ideal Candidates

The ideal candidate for the Technical Operations Engineer position exhibits a strong technical acumen paired with excellent communication skills. They are analytical thinkers who can thrive under pressure and tackle complex problems with innovative solutions. A proactive attitude, along with the ability to work collaboratively in a fast-paced environment, is essential. Furthermore, the ability to adapt and learn new technologies quickly will greatly contribute to their success in this role.