Technical Operations Engineer

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Written by AI from the job title and company, not by Oracle, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Technical Operations Engineer at Oracle plays a pivotal role in ensuring the efficient functioning of our technical infrastructure. This position encompasses a diverse array of responsibilities including system monitoring, troubleshooting, and optimizing operational processes. The ideal candidate will collaborate with cross-functional teams to support the deployment and maintenance of our technical services while adhering to best practices and industry standards. The role demands a proactive approach towards problem-solving and innovation to enhance operational efficiency and service reliability.

Job Responsibilities

• Monitor and maintain the performance of Oracle’s technical systems and infrastructure.
• Diagnose and resolve technical issues related to systems and networks in a timely manner.
• Implement automation solutions to streamline processes and enhance operational efficiency.
• Collaborate with development teams to integrate new features and optimize existing systems.
• Conduct regular system audits and maintain documentation related to processes and procedures.
• Provide third-level support for critical incident escalations.
• Participate in on-call rotation and ensure timely response to incidents and alerts.
• Stay updated on industry trends and emerging technologies to continually improve service delivery.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 3 years of experience in a technical operations or systems engineering role.
• Strong understanding of operating systems (Linux/Unix) and cloud services (AWS, Azure, etc.).
• Proficiency in scripting languages (Python, Bash, etc.) for automation tasks.
• Experience with database management and SQL.
• Familiarity with monitoring tools and incident management systems.
• Excellent analytical and troubleshooting skills.
• Strong communication skills and ability to work collaboratively in a team environment.

Technologies & Tools

The Technical Operations Engineer will utilize a variety of technologies and tools to optimize system performance and reliability. Key technologies include Oracle Cloud Infrastructure, Linux and Unix operating systems, various scripting languages for automation, monitoring tools such as Nagios and Prometheus, as well as database management systems like Oracle Database. Familiarity with CI/CD tools and version control systems (such as Git) is also essential for effective collaboration in the development workflow.

Ideal Candidates

Ideal candidates for the Technical Operations Engineer role possess a blend of technical expertise and strong interpersonal skills. They are self-motivated individuals who exhibit a strong sense of ownership and responsibility towards their work. A natural curiosity and desire to learn new technologies are critical, as is the ability to adapt to an ever-changing environment. Candidates should have a customer-centric mindset, with a commitment to delivering high-quality service and solutions. Furthermore, the ability to think critically under pressure and to prioritize tasks effectively will enhance their success within the team.