Technical Operations Engineer

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Written by AI from the job title and company, not by Oracle, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Technical Operations Engineer at Oracle plays a critical role in enhancing the operational efficiency of our technical services. This position entails monitoring and optimizing the performance and reliability of complex systems, investigating and resolving technical issues, and collaborating with cross-functional teams to implement improved technical solutions. The ideal candidate will demonstrate technical expertise in systems management and have a proactive approach to troubleshooting and optimizing processes to ensure the seamless operation of Oracle's vast array of services.

Job Responsibilities

• Monitor system performance and ensure optimal operational integrity for critical infrastructure.
• Investigate and resolve issues related to software, hardware, and network configurations.
• Collaborate with development teams to improve system performance and functionality.
• Implement and maintain automation tools to streamline operational processes.
• Provide detailed technical documentation and reports on systems performance and incidents.
• Participate in on-call rotation and respond to critical incidents promptly.
• Assist in the design and implementation of system upgrades and patches.
• Conduct root cause analysis for incidents to prevent future occurrences.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in operations engineering or a related technical role.
• Proficient in scripting languages such as Python, Bash, or Ruby.
• Solid understanding of network protocols and web technologies.
• Experience with cloud platforms, specifically Oracle Cloud Infrastructure (OCI).
• Strong problem-solving skills and ability to work under pressure.
• Excellent communication and teamwork skills.

Technologies & Tools

The Technical Operations Engineer position requires proficiency with a variety of technologies and tools, including but not limited to Oracle Cloud Infrastructure (OCI), Elasticsearch, Docker, Kubernetes, and various monitoring tools such as Grafana and Prometheus. Familiarity with database technologies (e.g., Oracle Database, MySQL) and configuration management tools (e.g., Ansible, Puppet) is also advantageous.

Ideal Candidates

Ideal candidates for the Technical Operations Engineer role at Oracle demonstrate a passion for technology and a commitment to delivering high-quality service. They possess strong analytical skills and a detail-oriented mindset, enabling them to understand complex systems deeply. Successful candidates will be proactive in their approach to problem-solving, exhibiting excellent communication skills and the ability to work collaboratively in a fast-paced environment. Adaptability and a continuous learning mindset are also key characteristics of a strong candidate.