Vice President of Internal Communications

Vice President of Internal Communications — Job Description

Position Summary

The Vice President of Internal Communications leads the company’s internal communication strategy to strengthen employee engagement, improve organizational alignment, and ensure clear, consistent communication across all levels of the business. This executive develops communication programs that connect employees with the company’s mission, leadership priorities, organizational changes, and long-term business objectives.

Working closely with the CEO, executive leadership, Human Resources, and department heads, the VP of Internal Communications ensures employees receive timely and relevant information, supports leadership communication, and fosters a transparent, collaborative, and informed workplace culture.

Key Responsibilities

Develop and execute an enterprise-wide internal communications strategy aligned with corporate objectives and organizational priorities.

Lead communications planning for company-wide announcements, strategic initiatives, organizational changes, and major business developments.

Partner with the CEO and senior executives to develop leadership messages, employee updates, town hall presentations, and internal announcements.

Establish consistent communication standards, messaging frameworks, and editorial guidelines across departments and business units.

Oversee internal communication channels, including company newsletters, intranet platforms, employee portals, email communications, and internal events.

Develop communication programs that improve employee engagement, organizational transparency, and alignment with corporate values.

Collaborate with Human Resources to support employee experience initiatives, culture development, onboarding communications, and change management.

Lead internal communications for mergers and acquisitions, restructuring, leadership transitions, and other sensitive organizational developments.

Develop communication plans that help employees understand business strategies, performance goals, and organizational priorities.

Advise executive leadership on employee communication needs, messaging effectiveness, and internal stakeholder concerns.

Establish measurement frameworks to evaluate communication reach, employee engagement, message effectiveness, and feedback.

Gather employee feedback and communication insights to identify gaps and recommend improvements.

Coordinate with Corporate Communications, Public Relations, Legal, and Compliance to ensure consistency between internal and external messaging.

Manage communication budgets, external agencies, vendors, and internal communication resources.

Oversee the development of communication materials, presentations, videos, internal campaigns, and leadership content.

Lead, mentor, and develop a high-performing internal communications team.

Promote a culture of transparency, trust, collaboration, and open communication throughout the organization.

Qualifications

Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Human Resources, or a related field; a master’s degree is preferred.

15+ years of progressive experience in internal communications, corporate communications, employee engagement, or related disciplines.

8+ years of experience leading communication teams, enterprise-wide communication programs, or organizational initiatives.

Proven ability to develop communication strategies for complex organizations with multiple departments or geographic locations.

Strong experience in executive communications, employee engagement, change communications, and organizational messaging.

Excellent writing, editing, presentation, and storytelling skills.

Demonstrated ability to communicate complex business information clearly to diverse employee audiences.

Strong judgment and discretion when handling confidential or sensitive organizational information.

Experience managing cross-functional projects and working with senior executives.

Strong analytical skills and the ability to use employee feedback and communication metrics to improve effectiveness.

Preferred Qualifications

Experience in financial services, fintech, technology, healthcare, consulting, or multinational organizations.

Experience supporting global or geographically distributed teams.

Familiarity with employee engagement platforms, intranet systems, digital workplace tools, and internal communication analytics.

Experience leading communications during organizational transformation, rapid growth, or business restructuring.

Accreditation in communications or public relations, or an MBA, is a plus.

Key Performance Areas

Employee engagement and communication effectiveness

Leadership communication quality

Organizational alignment and message consistency

Internal communication reach and accessibility

Change communication effectiveness

Employee feedback and satisfaction

Communication channel performance

Cross-functional colla