Warehouse Associate

Company Description Ultra Pain Products, Inc. is a medical device company specializing in innovative, home-based therapies that support injury recovery and pain management. We develop advanced, non-invasive technologies focused on empowering patients to take an active role in their recovery journey. We work closely with healthcare professionals to align products with best practices in conservative care, rehabilitation, and functional recovery. Ultra Pain Products is a dedicated partner in healing for both providers and patients.

Role Description The Warehouse Associate is a full-time (or part-time), on-site role based in New York, NY. This position is responsible for receiving incoming shipments, unloading deliveries, verifying and organizing inventory, and preparing orders for outbound shipping. Day-to-day tasks include picking and packing products, labeling and staging shipments, operating material-handling equipment, and maintaining a clean, safe, and organized warehouse environment.

In addition to general warehouse responsibilities, the Warehouse Associate will assist with the Company's FDA-regulated Quality Management System (QMS), particularly with respect to incoming product inspection and receiving procedures. Assigned duties will include conducting incoming shipment inspections in accordance with established inspection protocols, visually examining products and packaging for defects or discrepancies, verifying shipment quantities and product identification, completing and maintaining required inspection records and associated quality documentation, and promptly escalating identified defects, nonconformities, or other quality concerns to the appropriate management personnel. The Warehouse Associate will be expected to follow applicable company quality procedures and documentation requirements to support the Company's compliance with FDA quality system regulations.

The Warehouse Associate will also assist with inventory counts, report discrepancies, follow safety protocols, and collaborate with team members to ensure timely, accurate order fulfillment that supports customers and healthcare partners.

Qualifications

• Experience with core warehouse operations such as shipping and receiving, inventory management, and packing.
• Ability to safely perform physical tasks, including unloading deliveries and handling inventory.
• Proficiency with material-handling equipment.
• Strong attention to detail and accuracy in labeling, documentation, inspection records, and inventory tracking.
• Ability to follow written procedures, inspection protocols, and established quality control requirements.
• Ability to identify and promptly report product defects, damaged packaging, shipment discrepancies, and other potential quality concerns.
• Basic computer skills for using warehouse management systems, shipping platforms, and electronic documentation systems.
• Effective communication skills and the ability to work collaboratively in a team environment.
• Ability to stand, lift, and move products for extended periods while following safety guidelines.
• Previous warehouse or logistics experience preferred; experience with medical devices, healthcare products, quality inspections, or regulated manufacturing environments is a plus.

This position offers the opportunity to work directly with senior leadership and gain valuable hands-on experience in medical device operations, FDA-regulated quality management systems, and regulatory compliance. The role provides meaningful exposure to the medical device industry and the opportunity to develop practical skills in quality assurance, inspection procedures, and operational management.