Job Description
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Written by AI from the job title and company, not by Five9, so some details may not match this job. The employer's own page has the real description.
Job Overview
The Windows DevOps Engineer at Five9 will be a pivotal member of our technology team, responsible for designing, implementing, and maintaining cloud-based infrastructure and application deployments. This role focuses on optimizing our development and operational processes, ensuring seamless integration of tools, and enhancing overall system reliability. The ideal candidate will collaborate closely with cross-functional teams to drive continuous improvement and automate workflows while ensuring the security and availability of our applications.
Job Responsibilities
- Design and manage automated CI/CD pipelines for Windows applications.
- Implement infrastructure as code using tools such as Terraform or Ansible.
- Monitor application performance and availability, responding promptly to incidents.
- Collaborate with development teams to streamline deployment processes and enhance scalability.
- Conduct system tests and implement improvements based on results.
- Maintain system documentation and monitor compliance with security standards.
- Provide tier-2 support for production environments and troubleshoot issues as they arise.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of 3 years of experience in a DevOps or Windows system administration role.
- Proficient in scripting languages such as PowerShell, Python, or Bash.
- Experience with containerization technologies such as Docker and orchestration tools like Kubernetes.
- Familiarity with cloud services, particularly Azure or AWS.
- Strong understanding of networking, storage, and security protocols.
- Excellent problem-solving skills and ability to work in a fast-paced environment.
Technologies & Tools
The Windows DevOps Engineer will work with a variety of technologies and tools, including Azure DevOps for CI/CD, Terraform for infrastructure management, Docker for containerization, and monitoring tools like Prometheus or Grafana. An understanding of Windows Server, IIS, and Active Directory as well as database management systems such as SQL Server will be essential for successfully executing the responsibilities of this position.
Ideal Candidates
Ideal candidates are proactive and innovative thinkers who thrive in a collaborative environment. They possess strong analytical abilities and a deep passion for technology, with a commitment to continuous learning. Candidates should exhibit excellent communication skills and the ability to work effectively under pressure while managing multiple tasks. A strong sense of ownership and accountability, along with a collaborative mindset, will ensure success in this dynamic role.
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