Windows Server Platforms / Azure Infrastructure Customer Engineer

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Written by AI from the job title and company, not by TMS, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Windows Server Platforms / Azure Infrastructure Customer Engineer at TMS will play a crucial role in supporting our clients by providing expert guidance, implementation, and operational support for Windows Server and Azure environments. This position requires a deep understanding of cloud infrastructure and server management, as well as the ability to collaborate with cross-functional teams to deliver solutions that meet our customers' needs. The successful candidate will be responsible for troubleshooting, optimizing, and ensuring the security of the infrastructures while enhancing client satisfaction through effective communication and technical expertise.

Job Responsibilities

• Provide technical support and consultation for Windows Server and Azure infrastructure projects.
• Troubleshoot and resolve issues related to server operations and deployments.
• Implement best practices for server maintenance, security, and disaster recovery.
• Collaborate with clients to understand requirements and propose suitable solutions.
• Conduct regular assessments and optimization of customer's cloud resources to ensure cost-effectiveness and performance efficiency.
• Stay updated on emerging technologies to recommend enhancements and upgrades.
• Prepare documentation and reports on system performance, operational issues, and solutions implemented.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in managing Windows Server and Azure environments.
• Strong knowledge of Active Directory, Windows Server roles and features, and PowerShell scripting.
• Proficiency in virtualization technologies such as Hyper-V or VMware.
• Experience with cloud security and compliance best practices.
• Relevant certifications such as Microsoft Certified: Azure Solutions Architect or Azure Administrator Associate are preferred.

Technologies & Tools

This position will utilize a variety of technologies and tools including Windows Server operating systems, Microsoft Azure services, network configuration tools, virtualization platforms such as Hyper-V, PowerShell for automation, monitoring solutions such as Azure Monitor, and backup systems for data protection. Familiarity with security and compliance tools in the Azure environment is also essential to ensure a secure infrastructure.

Ideal Candidates

Ideal candidates will possess a proactive and analytical mindset, demonstrating strong problem-solving skills in complex infrastructure environments. They should exhibit exceptional communication abilities, enabling effective interactions with both technical and non-technical stakeholders. A great fit for this position is an individual who thrives in a collaborative team setting with a strong customer service orientation, an eagerness to learn new technologies, and the adaptability to respond to the evolving needs of the infrastructure landscape.