Massachusetts Unemployment Phone Number
To reach Massachusetts's unemployment office by phone, call (877) 626-6800. The agency is Department of Unemployment Assistance (DUA).
8:30 a.m. to 4:30 p.m., Monday to Thursday
Call (877) 626-6800Jobareer is not the state. This is the agency's number, from its own website.
Every line, and what it is for
Check claim or benefit payment status
Select or reset your 4-digit PIN
Good to know
The Call Center is closed on Fridays so agents can process open claims. Direct deposit line: (617) 626-6570. Hearing-impaired voice relay: dial 711.
More about unemployment in Massachusetts
Massachusetts unemployment: how to file, claiming each week, how much it pays and the weekly job search.
Where this comes from
We read these numbers on October 14, 2026, on a page of the agency's own website. Agencies change their lines and hours, so if a number here does not work, check that page. Jobareer is not part of any state agency and cannot see or change your claim.
If your state asks you to look for work each week
If your state asks you to apply for jobs every week and to keep a record of it, our free job application tracker keeps that list: where you applied, when, and what came of it.
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