Massachusetts Unemployment
What you need to know to claim unemployment benefits in Massachusetts, read on the agency's own website. The agency is Department of Unemployment Assistance (DUA).
the most a week, for up to 30 weeks
job search activities a week
DUA Call Center, multilingual agents
How to file for unemployment in Massachusetts
Apply online by logging in or signing up for an Unemployment Services for Workers account with MyMassGov, or by phone through the TeleClaim Center at (877) 626-6800, Monday to Thursday, 8:30 a.m. to 4:30 p.m.
From the agency's own page, read October 14, 2026.
After you apply: claiming each week
Request benefits every week you need them (weekly certification), starting the week after you apply, even while DUA is still reviewing your application. File online in Unemployment Services for Workers, or by phone on the TeleCert line at (617) 626-6338, 7 days a week, 6 a.m. to 10 p.m., with a 4-digit TeleCert PIN.
From the agency's own page, read October 14, 2026.
How much unemployment pays in Massachusetts, and for how long
The most you can get is $1,154.00 a week. Benefits last up to 30 weeks.
The weekly amount is about 50% of your average weekly wage, up to the maximum set by law ($1,154.00 as of October 4, 2026), plus up to $25 per dependent child. In a benefit year you can receive up to 30 times your weekly amount or 36% of your base period wages; the maximum duration is 30 weeks.
From the agency's own page, read October 14, 2026.
How many jobs you must apply for each week
Massachusetts asks for 3 job search activities a week.
Proof is given with each weekly claim; keep a written record of each activity and when you did it in case staff need to verify it.
From the agency's own page, read October 14, 2026.
Our free job application tracker keeps the list: where you applied, when, and what came of it.
Massachusetts unemployment phone number
Call (877) 626-6800 (dUA Call Center, multilingual agents), 8:30 a.m. to 4:30 p.m., Monday to Thursday. Every line and what it is for.
Where this comes from
Everything on this page was read on the agency's own website, and each part links the page it came from and the day we read it. Rules and amounts change, so check that page before you rely on a figure. Jobareer is not part of any state agency and cannot see or change your claim.
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