Administrative Assistant

Full-time · In person · $40,000–$45,000 per year

Psychological Counseling Services (PCS) is seeking a friendly, organized, and dependable Administrative Assistant to join our team. In this role, you’ll help create a welcoming experience for clients while providing the administrative support that keeps a busy counseling practice running smoothly.

The right person brings compassion to every interaction, pays close attention to details, and communicates clearly. You’ll work alongside a dedicated team in a positive, supportive environment where priorities can shift throughout the day.

• Welcome and assist clients with warmth, professionalism, and discretion.
• Answer phone calls and respond to emails, providing clear information and attentive service.
• Schedule appointments and coordinate multiple therapist calendars.
• Process payments accurately.
• Maintain organized, accurate client records, office documents, databases, and files.
• Assemble and prepare client materials.
• Review information for accuracy and completeness.
• Coordinate with colleagues to address scheduling needs, resolve routine questions, and keep daily operations moving.
• Protect client privacy and maintain confidentiality in accordance with HIPAA requirements and office procedures.

• At least two years of front desk, scheduling, or administrative experience.
• Strong customer service skills, including active listening, empathy, and thoughtful problem-solving.
• Excellent organization and attention to detail.
• The ability to manage multiple responsibilities, adjust to changing priorities, and remain composed in a fast-paced environment.
• Clear, professional verbal and written communication.
• Proficiency in Microsoft Office applications and comfort learning new software.
• Familiarity with office equipment and phone systems.
• An understanding of HIPAA requirements and a commitment to protecting confidential information.
• A collaborative approach and a positive, professional attitude.

Preferred education: An associate’s or bachelor’s degree from an accredited college or university.

Annual salary: $40,000–$45,000

Benefits include:

• Health insurance
• Dental insurance
• Vision insurance
• Health savings account
• Paid time off

This is a full-time, in-person position in Scottsdale, Arizona. You’ll be part of a team that values compassionate service, clear communication, and mutual support.

If you enjoy helping people, keeping details organized, and contributing to a caring team, we encourage you to apply.