Job Description
About this kind of role
What a Customer Support/Service Desk technician/ Call Center Agent (CSR) usually does. The employer's own details are in the listing.
Typically does: Responds to customer inquiries and resolves issues via phone, email, or chat. Provides technical assistance and troubleshooting for software, hardware, or network problems. Documents customer interactions and solutions accurately within a ticketing system. Escalates complex issues to higher-level support teams when necessary.
Tools and skills: Proficiency in using help desk software, CRM systems, Microsoft Office Suite, and strong communication and problem-solving skills are generally required.
Good fit for: Individuals who are patient, empathetic, and possess excellent communication skills often thrive in this role.
Want the jobs posted today? With a job alert they are emailed to you as they come in, a day before they show on our job search. How it works →
View Similar Jobs
Similar jobs which you may be interested in. Typically using your existing skillset.
Customer Service Rep I (Remote or Hybrid)
BankUnited.San Diego, USA
Customer Service
Remote Work
Entry-Level
Customer Service - Auto Claims (Unlicensed)
USAA.San Diego, USA
Customer Service
Auto Claims
Claims Processing
Customer Support-Work from home/No Experience/Flexible/Life&Health
The Stephens Agency.San Diego, USA
Customer Support
Remote Work
Entry Level
Customer Service Representative
Insight Global.San Diego, USA
Customer Service
Customer Support
Client Relations
Customer Service - Property Claims (Unlicensed)
USAA.San Diego, USA
"Customer Service"
"Property Claims"
"Unlicensed"
Customer Experience Specialist - Pet Team
MetLife.San Diego, USA
Customer Service
Animal Care
Client Engagement
Call Center Supervisor
Serenity Healthcare.San Diego, USA
Call Center Management
Customer Service Leadership
Team Performance Coaching
Patient Support Rep 1 (Scheduling and Patient Support)
Asante.San Diego, USA
"Patient Support
Scheduling
Customer Service"
Call Center Supervisor
Serenity Healthcare.San Diego, USA
Call Center Management
Customer Service
Team Leadership
