Field Services Engineer - Missouri

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Written by AI from the job title and company, not by KUKA, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Field Services Engineer at KUKA in Missouri will be responsible for providing comprehensive technical support and service for automation solutions in the field. The ideal candidate will engage with customers to troubleshoot, repair, and maintain robotic systems and equipment, ensuring optimal operation and performance. This role requires strong technical acumen, excellent problem-solving skills, and the ability to communicate effectively with clients to deliver high-quality service and support.

Job Responsibilities

• Conduct on-site installations, repairs, and maintenance of KUKA robot systems and automation equipment.
• Diagnose technical issues and provide solutions in a timely manner to minimize downtime.
• Collaborate with engineering teams to optimize robot performance and implement system upgrades.
• Train customers on the operation and maintenance of robotic systems.
• Prepare detailed service reports and documentation for each assignment.
• Maintain a professional relationship with clients by delivering exceptional customer service.
• Stay current with industry trends and emerging technologies related to robotics and automation.

Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or a related field.
• Minimum of 2 years of experience in field service engineering or a related technical role.
• Proficient in interpreting technical drawings and schematics.
• Strong understanding of robotics, automation technology, and control systems.
• Excellent troubleshooting and problem-solving skills.
• Ability to communicate effectively with customers and technical teams.
• Willingness to travel extensively within the assigned region.

Technologies & Tools

The Field Services Engineer will utilize various technologies and tools including KUKA's proprietary software for system programming and diagnostics, standard mechanical and electrical hand tools for installations and repairs, as well as diagnostic equipment for troubleshooting. Familiarity with PLC programming and integration technology is also a key component of the role, ensuring thorough understanding and effective issue resolution for clients.

Ideal Candidates

Ideal candidates for the Field Services Engineer position will possess a proactive and adaptable approach to challenges, demonstrating a strong work ethic and commitment to customer satisfaction. They should have a passion for robotics and engineering, coupled with the ability to work independently as well as part of a team. Strong communication skills, both verbal and written, are essential, as well as the ability to manage multiple priorities effectively in a fast-paced environment.