Field Services Engineer - Missouri

This job was posted over 30 days ago, so it has most likely closed. See newer jobs like it.

Written by AI from the job title and company, not by KUKA, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Field Services Engineer at KUKA in Missouri is responsible for providing exceptional technical support and services, ensuring customer satisfaction through effective troubleshooting, maintenance, and installation of automation equipment and robotic systems. This role will require collaboration with clients, the ability to analyze technical issues, and the development of effective solutions in accordance with KUKA’s high standards of excellence.

Job Responsibilities

• Install, configure, and maintain KUKA robotic systems and automation solutions at customer locations.
• Diagnose and troubleshoot mechanical and electrical issues in robotic systems, providing prompt and effective solutions.
• Conduct routine inspections and preventive maintenance to ensure optimal performance of the equipment.
• Provide onsite and remote technical support, assisting customers with operational queries and technical documentation.
• Train customer personnel on the proper use and maintenance of KUKA robotic systems, ensuring they are equipped for optimal operation.
• Collaborate with engineering and project management teams to support customer projects and upgrades.
• Document service visits and maintain accurate records in the company’s service database.
• Stay updated on KUKA’s latest technologies and industry trends to provide customers with the best possible advice.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Robotics, or a related field.
• Minimum of 3 years of experience in field service engineering, preferably in automation or robotics.
• Strong knowledge of robotic systems and automation technologies.
• Proficiency in reading technical schematics and manuals.
• Excellent problem-solving skills with a proactive approach to troubleshooting.
• Strong communication and interpersonal skills for effective customer interaction.
• Ability to work independently and manage time efficiently.
• Willingness to travel extensively, as required to meet customer needs.

Technologies & Tools

The Field Services Engineer will work with various advanced technologies and tools, including KUKA robotic systems, PLC programming software, CAD software for systems design, diagnostic testing equipment, and maintenance management software. Familiarity with industry-specific software tools and remote troubleshooting technologies is also essential for success in this position.

Ideal Candidates

Ideal candidates for the Field Services Engineer position at KUKA possess a combination of technical expertise and a customer-focused mindset. They demonstrate strong analytical skills, adaptability to diverse working environments, and an eagerness to learn and implement new technologies. Furthermore, they should exhibit professionalism and effective communication skills to establish robust working relationships with clients and team members alike, reflecting KUKA's commitment to excellence in customer service.