Freelance On-Site IT Support Technician

About the job

Job Title: Freelance On-Site IT Support Technician (Part-Time – Networking Focused)

Location: On-site (as required) , Kansas City, Missouri, United States

Job Type: Freelance / Part-Time (Requires Background Check)

Pay Rate: USD $35 per hour

Job Overview

We are looking for a reliable and skilled Freelance On-Site IT Support Technician to provide parttime technical support with a strong focus on networking. The role involves troubleshooting,

installation, and maintenance of network infrastructure and end-user devices at client locations.

This position is ideal for a self-motivated technician who can work independently while

maintaining professional communication with clients and remote support teams.

Key Responsibilities

• Provide on-site IT support and troubleshooting for network and connectivity issues

• Install, configure, and maintain routers, switches, firewalls, and wireless access points

• Diagnose and resolve network performance issues such as packet loss, latency, and

connectivity disruptions

• Perform structured cabling checks, patching, and basic cable management

• Assist with deployment and configuration of VoIP phones and related networking

requirements

• Support workstation setup, hardware replacement, and peripheral installations when

required

• Coordinate with remote engineers and service desks during troubleshooting sessions

• Perform basic network testing and document findings

• Ensure proper labeling, documentation, and reporting after each visit

• Follow security best practices and client IT policies during on-site work

Required Skills & Qualifications

• Strong understanding of TCP/IP networking fundamentals

• Experience with routers, managed switches, VLANs, DHCP, DNS, and NAT• Familiarity with firewall configuration and basic network security concepts

• Experience troubleshooting wired and wireless network environments

• Knowledge of VoIP networking requirements (QoS, SIP, latency troubleshooting)

• Ability to independently diagnose and resolve technical issues on-site

• Good communication and customer-service skills

• Ability to document work clearly and provide status updates

Preferred Qualifications

• CompTIA Network+, CCNA, or equivalent networking experience

• Experience supporting SMB or enterprise network environments

• Familiarity with remote support tools and ticketing systems

• Experience working as a field or freelance IT technician

Work Schedule

• Part-time, on-demand assignments

• Flexible hours based on project or support requirements

• Occasional after-hours or emergency support may be required

Compensation

• USD $35 per hour (freelance/contract basis)

• Payment based on approved hours worked per assignment

How to Apply

Please submit your resume outlining your networking experience, certifications (if any), and

availability for on-site assignments.