Housekeeping Coordinator

Company Description NSG National Service Group is a leading cleaning and staffing company serving the hotel and hospitality industry since 1990. Founded in Miami Beach, Florida, NSG has built a strong customer service culture and long-term partnerships with luxury hotels, resorts, and country clubs. The company provides a wide range of overnight hospitality services, including kitchen, public areas, and various floor and carpet maintenance solutions. NSG also offers comprehensive staffing services such as room attendants, housekeepers, stewards, laundry staff, and management-level housekeeping support. With decades of experience, NSG focuses on delivering high-value, reliable service that supports clients’ corporate image and guest satisfaction.

Role Description The Housekeeping Coordinator is a full-time, on-site role based in Atlanta, GA, responsible for supporting housekeeping operations within a hospitality environment. This role coordinates daily housekeeping schedules, assigns tasks to room attendants and housepersons, and monitors completion and quality of work in guest rooms and public areas. The Housekeeping Coordinator communicates with hotel management and other departments to address room status updates, special requests, and service issues in a timely manner. Responsibilities include assisting with inventory control of linens and supplies, supporting laundry and housekeeping staff, and helping train team members on cleaning standards and safety procedures. The role requires maintaining clear documentation, promoting a positive work environment, and ensuring that housekeeping services meet NSG’s quality and customer service expectations.

Qualifications

• Candidates should possess strong supervisory skills to coordinate housekeeping teams, assign tasks, and monitor performance.
• Candidates should possess housekeeping and laundry skills, including knowledge of cleaning procedures, room standards, and linen handling.
• Candidates should possess customer service skills to respond to guest requests, handle concerns professionally, and support a positive guest experience.
• Candidates should possess clear communication skills to interact effectively with staff, management, and other hotel departments.
• Attention to detail and commitment to cleanliness and safety standards.
• Ability to work on-site, stand and walk for extended periods, and perform light physical tasks as needed.
• Previous experience in hotel housekeeping or hospitality coordination preferred.
• High school diploma or equivalent; additional hospitality or management training is a plus.